Job Summary:

Are you a hands-on leader with a passion for physical work? As a Crew Manager at 2 Brothers Moving, you will play a pivotal role in ensuring the smooth execution of moving services. This role offers the perfect blend of fieldwork and administrative responsibilities, making it ideal for those who enjoy staying active and organized. The Crew Manager will be responsible for overseeing moving crews, coordinating logistics, and maintaining a high level of customer satisfaction.

Responsibilities:

• Lead Moving Operations

• Supervise moving crews and ensure efficient and safe operations.

• Provide guidance and support to optimize crew performance and resolve on-site challenges.

• Resolve any on-site challenges or issues promptly and effectively.

• Conduct regular quality checks to ensure service excellence.

• Administrative Tasks

• ​​​​​​​Maintain accurate records and communicate effectively with customers to confirm details.

• Coordinate with the scheduling team to plan and organize moving assignments.

• Communicate with customers to confirm moving details and address any concerns.

• Prepare necessary documentation, including invoices and report

• Training and Development:​​​​​​​​​​​​​​

• ​​​​​​​Provide ongoing coaching to enhance the skills and professionalism of the crew.

• Promote a positive and collaborative work environment within the team.

• ​​​​​​​Conduct on-the-job training for new crew members.

• Safety Compliance

• Enforce safety protocols and regulations to minimize accidents and injuries.

• Conduct safety briefings before each job and ensure that crew members adhere to safety guidelines.

• Investigate and report any accidents or incidents promptly. 

Qualifications:

• At least two years proven experience in a supervisory role, preferably in the moving or logistics industry.

• Strong organizational and time-management skills.

• Excellent communication and interpersonal abilities.

• Ability to thrive in a fast-paced, physically demanding work environment.

• Familiarity with moving equipment and techniques.

• Problem-solving skills and the ability to make decisions under pressure.

   

Benefits of Career Opportunities at 2 Brothers:

• Salary starting at $24 per hour, after 90 day trial goes up to $27 per hour.

• A work environment that encourages collaborative approaches to diverse challenges across departments.

• Tuition reimbursement for approved courses and personal development workshops.

• Comprehensive Medical, Dental, Vision, Chiropractic & Massage health insurance for yourself and family.

• Support in time off with paid vacation, sick time, personal time and maternity/paternity.

• Focus on personal health & fitness with an on-site CrossFit gym, personal training & health supplements.

• Leadership retreats, personal development workshops, company events & gatherings.

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