As we grow our service area in the Pacific Northwest, we are seeking an Enteral Coordinator to join our team of experts. About Emerging Health Emerging Health is a pharmacy and infusion center committed to providing patients exceptional experiences and healthcare solutions. We offer private infusion suites at our office in SW Portland, Oregon. Our second office in Eugene will open early 2024 and is allowing us to expand our reach of care to more communities along the coast, in the Willamette Valley and in Southern Oregon. Our home infusion services provide patients the option of receiving care from the comfort of their home. Our pharmacy Our state-of-the-art specialty pharmacies provide infusion medications that are often used to treat complex or rare conditions. We remove barriers to care and provide patients with the education, clinical care, and supportive services they need to be successful on their treatment journey. What it’s like to work with our team At Emerging Health, we value industry expertise and forward-thinking mindsets. We believe all patients and caregivers should be treated with compassion. Our team of pharmacists, nurses and support staff strive to inspire hope and improve quality of life for our patients. Join us! Do you want a dynamic career opportunity where you can make a difference? Explore the potential of your pharmacy experience in an elevated role. We are recruiting an Enteral Coordinator to join our team of health care professionals. As an Enteral Coordinator, you will support enteral/parenteral nutrition patients by coordinating supply and formula provisions in an accurate and timely basis. Maintain a positive working relationship with all related nutrition staff to maximize the effectiveness of the nutrition program. Job type: Full-time, hybrid Pay range: $20.07-$25.09, depending on experience Benefits: Competitive pay Flexible PTO and paid company holidays Medical, dental, vision, disability and life insurance 401(k) match Position responsibilities: Manage incoming calls from referral sources to initiate or discontinue enteral services. Respond to incoming calls from patients, caregivers, and health care providers regarding patient enteral supply needs. Collaborate with clinical liaisons, discharge planners and other referral sources to coordinate care for prospective enteral patients. Confirm insurance and benefit eligibility on all new referrals. Perform monthly verification of coverage for long term Medicaid patients. Create and review the Cost Disclosure/Advance Beneficiary Notice for Medicare patients and track signed forms. Generate and review benefits letter to inform patient of financial responsibility. Coordinate scheduling and delivery of supplies. Perform monthly monitoring of enteral nutrition including any problems or non-compliance to the appropriate staff member. Frequent review of supply inventory and provide patients with supplies based on established guidelines. Communicate with appropriate staff member regarding feeding pump needs or problems. Ensure accurate tracking of nutrition therapy equipment, schedule enteral pump swaps for annual maintenance as required by ACHC and as needed. Contact patients at completion of therapy to arrange for equipment pic up. Maintain current enteral orders, track expiration dates and contacts physician for new or updated orders as appropriate. Observe legal and ethical guidelines for safeguarding the confidentiality of patient information Required skills: HS diploma or GED Experience in home infusion or home health Customer service experience Insurance verification and reimbursement experience Experience in organizing information and communication with the patient and colleagues Excellent oral and written communication skills Flexible and able to work effectively in multidisciplinary team Knowledge of basic medical terminology Basic competency with Microsoft Office software Experience in enteral nutrition Experience ordering products and coordinating deliveries Knowledge of medical records, reimbursement of enteral therapies Our ideal candidate has: Strong communication and interpersonal skills. Ability to effectively collaborate in a team setting. Proficiency in standard workplace software and/or information management applications. Prior experience working in an infusion pharmacy or healthcare setting. Ability to navigate computer applications. Emerging Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual identification or orientation, national origin, marital status, disability, veteran status or any other status protected by law.