Job Information
FRANKLIN ENERGY SERVICES LLC TMO - Dir of New Solution Launch in PORT WASHINGTON, Wisconsin
JOB REQUIREMENTS: Duties and Responsibilties of Job: As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry\'s top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization\'s integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization\'s most \"precious resources\" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for successful launch of the new solution from startup to operation and program management. It involves refining the commercial solution offer, operation and marketing initiatives, knowledge transfer and development SMEs across the organizations through the continuous launch experiences. The role will provide leadership to staff and be a primary contact to the client in coordination with the local program management at the launch. The Director will lead a launch team to proactively collaborate with local operation team and support services to define the scope of work, implement game plan and campaigns around key client drivers to ensure the successful launch of the new solution while meeting the proposal expectation and complying with government and regulatory requirements. This position is also responsible to provide launch feedback to all stakeholders for refinement of solution offering to be the best innovative differentiation in the market and efficient to operate. Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. * Define and lead the process to transition the new solution from concept to program startup to efficient program management ensure compliance with Department of Energy, State and other regulatory requirements, while differentiating value for the client * Develop a comprehensive solution playbook for all employee levels. This playbook shall communicate the value proposition, scope of work, marketing tactics and factors for operational success with a unified voice for clients. It includes SMEs for support training and problem solving, operation manual, marketing and communication plan, federal/state contract and delivery guidelines and transition criteria to local program team, etc * Continuously improve new solution designs and operations to maintain excellence or improves on KPIs, including customer satisfaction, energy savings and cost-effectiveness. * Establish a governance process for any change or update to the solution playbook. Serve as the point of contact for updates and provide training/communications to all stakeholders on changes, their reasons and impacts to FES and clients * Identify SME candidates, train and deve To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjEwNzQ5Ljg3NzBAZnJhbmtsaW lbmVyZ3ljb21wLmFwbGl0cmFrLmNvbQ -- 3 Requirements -- -- 4 Pay and Ben ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjEwNzQ5Ljg3NzBAZnJhbmtsaW5lbmVyZ3ljb21wLmFwbGl0cmFrLmNvbQ