Job Information
Oakland Livingston Human Service Agency Program Supervisor in Pontiac, Michigan
FLSA Status: Non Exempt/ Non Union
* Job Mission:*
To provide management support in the production, inspection, and intake/audit functions of the Community & Energy Services programs. Further, Community & Energy Services Office Manager is responsible for using independent judgment and discretion with regard to monitoring of problems, dispute resolution of programs, and team supervision.
Performance Standards:
- Manage daily operations of assigned Community & Energy Services program functions to ensure compliance and quality service delivery in accordance with OLHSA's and funding sources' service standards, policies, and procedures.
- Responsible for database administration and user support, reporting, and internal control activities.
- Maintain relationships/partnerships with stakeholders/clients to advance Community & Energy Services programming and to support clients.
- Supervise assigned staff of two or more people. Community & Energy Services Office Manager shall have hiring, firing, and disciplining responsibilities in concert with the Associate for Weatherization and Community and Energy Services.
- Carry out all other duties as assigned by supervisor.
Qualifications:
- Bachelor's Degree in Business Administration, Communications or related field or 5 years of experience in Office Management, Human Resources and/or Customer Service
- Minimum of two (2) years of experience working with low income, diverse populations required.
- Minimum of two (2) years of managerial/supervisory experience required.
- Minimum of two (2) years of experience using computer applications in a Windows environment and other database applications required; experience with Microsoft 365 is a plus.
- Reliable transportation to be used for job related travel is required.
Hours & Wage:
$19.96 per hours (minimum);
40 hours per week, 52 weeks per year
Location: Pontiac
Job Requirements in an 8 hour workday:
- Sit: 5 hours- writing, working at desk, attending meetings
- Stand: 2 hours- speaking at meetings or events
- Walk: 2 hours- interacting w/staff & contractors, walking to different rooms of building
Bend/Stoop: 2 hours- picking up materials for meetings and office supplies
Movements:
Crawl: No
- Reach Above: Yes- reaching for files, books, binders & supplies
- Crouch: Yes- reaching files in low cabinet
- Balancing: No
- Squat: No
- Climb: Yes- stairs
- Shoulder level: Yes- reaching for files, books, binders & supplies
- Kneel: Yes- to reach files, books, binders & supplies
- Pushing: Yes- pushing carts with supplies
- Weight carried: 11 to 25 lbs.- files, books, supplies
- Weight lifted: 11 to 25 lbs.- files, books, supplies
OLHSA IS A DRUG FREE WORKPLACE/ EQUAL OPPORTUNITY EMPLOYER