Full Patient Access Job Description (https://honorcommunityhealth.qualtrics.com/ControlPanel/File.php?F=F_mXLu1H3dAh8XbER)  (click to view)

Honor Community Health is a 501c3 Federally Qualified Health Center co-located within 20 locations. Our mission is to provide for the health and wellness needs of the underserved of Oakland County through the provision of comprehensive, integrated primary, behavioral health, and dental care. We serve all populations regardless of their ability to pay. Our team is passionate about serving the people of Oakland County. 

IMPORTANT: All applications MUST be completed in it’s entirety to be considered.

*NOTE: COVID -19 Vaccinations are recommended

Position Description

The full-time, non-exempt Patient Access Specialist reports to the Revenue Cycle Manager and works in cooperation with their Practice Manager. The Patient Access Specialist plays a crucial role in the high performing healthcare team at Honor Community Health, serving as key resource for patients, helping them navigate the healthcare system and understand their financial obligations and options. Works collaboratively to create and maintain a culture of excellence and dedication to providing compassionate and high-quality health care to all.

What are we looking for?

• )High School Diploma or equivalent is required.  

• 6+ months of experience in patient access, registration, insurance eligibility and verification, or a similar role in a healthcare setting preferred.  

• Knowledge of insurance verification processes and medical billing practices.

• Strong computer skills utilizing

• Electronic health record (NextGen preferred)

• Microsoft Office Software 

• Ability to work effectively in a fast-paced environment while maintaining attention to detail.

• Exceptional communication, customer service, and organization skills.

• Familiarity with healthcare regulations and patient privacy laws (HIPAA)

• A flexible and positive attitude

• Ability to work in a fast-paced environment 

• Creating an excellent patient experience

• Patient focused mindset

What do we Offer?

• Competitive Wages

• 401k with company match

• Medical, Dental and Vision insurance

• Employer Paid Life Insurance

• Employer Paid Short-Term and Long-Term Disability Insurance

• 4-6 Weeks Paid Time Off for Full-Time Employees

• Paid Time off for Part-Time Employees

• Paid Diversity Day and Holidays

• Paid Bereavement Leave

• Parental Leave

• LifeMart Discount Program for all employees

• Continuing Medical Education (CME) Allowance for Clinicians

• Free Malpractice Insurance

• License Reimbursement

• Free Employee Assistance Program

• Public Service Loan Forgiveness to all Full-Time Employees

• National Health Service Corp (NHSC) for licensed health care providers and offers up to $50,000 toward student loans

Why work for Honor?

• Honor is a patient directed and community driven Federally Qualified Health Center.

• We ensure that patients come first by providing enabling services to assist patients with specific barriers to care such as transportation, translation, food security, and other social services.

• Our staff is passionate about providing all members of the community with access to quality health care regardless of their situation.

Please note the selected candidate will be required to submit to a criminal record check and reference check.

Our Commitment to Diversity, Equity and Inclusion

The diversity of our people and patients is one of our greatest strengths, and inclusive workplace enables us to embrace that diversity to deliver the best services to our employee and patients. Honor Community Health is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

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