This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2238475

DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people

assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills

required.

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Stylist

JOB TITLE: Stylist

REPORTS TO: Experience Manager (EM)

DATE: April 2024

GENERAL SUMMARY & SCOPE

The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and

recommending products and services. The Stylist delivers quality professional services with an emphasis

on the guests total look. They support the Experience Manager (EM) and the Assistant Services

Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service),

and process (operating procedures and compliance standards). This position requires a passion for the

beauty industry, exceptional guest service, and the aptitude to learn and communicate product

knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)

The Stylist is a champion of Ulta Beautys mission, vision, and values, and should demonstrate them

skillfully and consistently by performing the following duties and responsibilities of the position (as well

as all other projects/duties as assigned):

Performance

Perform hair services including hair design, haircuts, color, texture, hair treatments, styling,

updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing

(where applicable).

Meet or exceed sales goal of \$800 average weekly sales and productivity goals for hair services

by delivering exceptional guest service and contribute to meeting or exceeding the stores goals

related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta

Beauty.

Demonstrate business acumen with understanding of business drivers and identified

opportunities for growth.

Perform product demonstrations with guests to drive sales and the guest service experience.

Support the execution of in-store events, promotions, and marketing-initiatives that deliver an

unrivaled guest experience.

Take the initiative to stay informed regarding new and existing industry trends, products, and

services during work time, and be knowledgeable about the ingredients and benefits of these

trends, products, and services to better serve guests.

Maintain prompt, regular attendance.

People

Develop guest relationships through consultations and appropriate retail and service

recommendations.

Demonstrate high standards of customer service and salon image standards.

Serve all guests, including walk-in guests, in a timely and efficient manner.

DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people

assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills

required.

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Develop a partnership with skin therapists and the retail team to provide a total-store and well-

rounded guest experience.

Establish professional peer and brand partner relationships that foster a shared interest in

collaboratively delivering exceptional guest service.

Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with

guests in the salon and on the salesfloor.

Attend mandatory trainings and meetings to enable continuous professional development.

Process

Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and

standards.

Follow all safety, sanitation, and infection control procedures before, during, and after ser vices;

always ensure compliance with state board guidelines.

Follow established service protocols to ensure a consistent and exceptional guest experience.

Utilize appropriate booking and clientele systems to book guests for return services and for

events.

Communicate any supply needs to the EM, ensuring guest readiness at all times.

Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor,

restrooms, backroom, break area, and any additional assigned area.

Adhere to the Ulta Beauty dress code.

Protect company assets by following loss prevention best practices and providing exceptional

guest service.

Execute other operational tasks as directed.

JOB QUALIFICATIONS

Education