Toro - Plymouth Distribution Center is NOW HIRING:Operations Assistant

• Work Schedule: Monday - Friday, 10am-630pm

• Pay Range: $15.37 to $23.06 per hour

• Excellent/Affordable Medical, Dental and Vision Health Insurance Benefits

• 401k Retirement Savings Plan w/company match

  At The Toro Company in Plymouth, WI, we pride ourselves on being a leading distributor for the enterprise. Our distribution center in Plymouth stands as a place for people to learn and thrive. We take pride in the products we package and send out to the customer. We contribute to building communities, cities, and the world.

T he primary responsibility of the Operations Assistant is to po erform logistics and administrative support for the Plymouth Distribution Center. Works directly with warehouse staff, order entry, inventory control, and Toro Bookloads, with responsibility for accurate and up-to-date orders, international shipment information, and bill of ladings at Toro’s Worldwide Distribution Center.

Duties & Responsibilities

• Assists with general telephone reception and inquiries regarding order status via email.

• Assists with the processing and flow of daily customer orders.

• Prepare and process shipments for Domestic customers via small parcel and LTL modes

• Release and Process international orders, preparing required documentation for accurate and timely shipments.

• Develops a working knowledge of all Toro parts office operations responsibilities.

• Develops working knowledge of voice picking system.

• Configures shipments using a variety of vendor portal systems.

• Carries out special tasks and projects as needed or assigned by management.

• Obtain hazardous shipping certifications, process hazardous shipments in all modes.

Qualifications

• High school education required; college education preferred

• Minimum of one (1) year customer service, administrative assistant, or similar experience, preferably in a warehouse environment

• Strong computer skills – Outlook (email), Internet, Microsoft Excel, Word and TEAMS

• Knowledge and/or ability to learn and utilize UPS Worldship, SAP, TMS, and CMS

• Excellent written and verbal communication skills to effectively and diplomatically interact with and meet customer needs (internal and external)

• Excellent phone skills

• Tactful in conflict resolution situations

• Ability to manage large workload and excel at prioritizing and organizing tasks

• Strong data entry and system navigation skills required

• Must be able to work effectively in high pressure situations in a fast paced environment

• Aptitiude to learn rapidly and adapt quickly to changing situations

• Must be accurate and organized

  We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  #OFCE