ABOUT US Nonotuck Resources Associates (www.nonotuck.com) is a community-based agency providing residential services to people with disabilities since 1972. We believe in the vision of life sharing and its transformative power of caring for a person in a home-setting, Nonotuck provides personalized supports to people by matching them with caring providers who open their hearts, their minds and their homes. Just shy of 1,200 people receive Caregiving with Love in either Shared Living or Adult Family Care. Each person is surrounded by loving, dedicated, experienced and compassionate team members who provide values-based services driven by personal preference, community inclusion, and the goal of a diversity of freely given relationships. Quality Enhancement Specialist (Full-time Exempt, Monday-Friday 40 hours/week) Benefits: Sign-On Bonus \$2,000 401(k) with Employer Match Health, Dental, & Vision Insurance Disability and Life Insurance Flexible Spending Account, Health Savings Account, and Dependent Care Account Options Paid Time Off 13 Paid Holidays Annual increase with Profit Sharing Hybrid Office/Work from Home Model Mileage reimbursement Flexibility Position Overview: Nonotuck Resource Associates is seeking a motivated and experienced Quality Enhancement Specialist to join our team and contribute to the implementation of our agency values and Key Agency Principles. Under the supervision of the Director(s) of Quality Enhancement, the QE Specialist will play a crucial role in ensuring high-quality support for both the people served and the agency\'s employees. If you possess a strong understanding of regulatory requirements, quality assurance techniques, and a commitment to continuous improvement, we invite you to apply. Key Responsibilities: Knowledge and Training Provide knowledge and training to teams, ensuring adherence to agency systems. Assist in the development of systems that meet regulatory and accreditation standards. Internal Auditing and Evaluation Conduct internal auditing and evaluation of systems as assigned. Assist in creating and improving systems to enhance overall agency performance. Committee Coordination Serve as HRC chair and coordinate the Human Rights Committee, particularly during vacancies. Participate in assigned committees, staff meetings, and other work-related meetings/work groups. Represent Nonotuck Professionally Professionally represent Nonotuck when working with families, healthcare agencies, AFC & DDS personnel, Awards, iCentrix, and other organizations involved. Coordinate and compile reports for various purposes, including annual satisfaction surveys and internal audits. Data Analysis and Reporting Utilize knowledge of statistics, survey design, and data collection to analyze trends and recommend follow-up steps. Help coordinate and compile reports for various purposes, including satisfaction surveys and program audits. Collaboration and Communication Work collaboratively with diverse individuals and opinions to arrive at consensus for improving practices and procedures. Communicate effectively with all stakeholders, including people served, employees, caregivers, funding sources, service providers, auditors, and surveyors. Initiative and Commitment Display a high level of initiative, effort, attention to detail, and commitment by efficiently completing assignments with minimal supervision. Foster cooperation, pride, trust, group identity, and team spirit throughout the organization. Flexibility and Adaptability Understand and thrive in a high-paced, intense, and sometimes stressful work environment. Adapt to changes in workload during audits, growth phases, or due to unforeseen circumstances. Qualifications: 3 years of related experience required Bachelor\'s degree and related experience preferred. Knowledge of regulatory requirements, quality assurance techniques, and evaluation methodologies. Familiarity with CARF accred