JOB REQUIREMENTS: Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what\'s possible. Sales Associate Role Description-Factory The Sales Associate role defines the customer\'s experience at Coach. The Sales Associate creates energy and excitement as it relates to the product and the brand and builds strong, lasting relationships by providing service and selling skills that WOW the customer. The Sales Associate delivers exceptional customer service by treating each customer like a guest in their own home. Responsible for: Service and Selling Using the 7 Service Commitments as the foundation for creating the service environment Greeting and engaging customers with a smile while creating energy and excitement Introducing yourself to customer/crowd by name in a comfortable and friendly way Selling to an audience by looking around and maintaining eye contact with all individuals in the group Soliciting questions from groups of customers Providing accurate price explanations Maintaining open body language facing the largest part of the store Continuously learning brand and product information Communicating features, benefits, price, & commitment to quality Asking open/closed-ended lifestyle questions to determine customers\' product needs Tailoring service and selling approach to the individual needs of the customer Building the sale based on customers\' needs Protecting the customer experience and ensuring customer satisfaction Creating customer loyalty by staging future visits Knowing store and individual productivity goals Closing the sale and reinforcing the purchase decision Introducing e-mail campaign and encouraging customers to share contact information Store Environment Being aware of customer and store environment, recognizing when to engage and when to break away Working productively in a team environment Team selling with other associates Communicating effectively with team and Service Leader,... For full info follow application link. Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant\'s or employee\'s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A5B3C0D0C40D434A