Job Information
Toyota Warranty/Lemon Law Analyst in Plano, Texas
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What we’re looking for
Toyota’s Legal Department (Toyota Legal One, or TL1) is looking for a passionate and highly-motivated Warranty/Lemon Law (W/LL) Analyst.
The primary responsibility of this role is to provide litigation and project management support to the TL1 W/LL Paralegal Case Managers and Managing Counsel in all aspects of overseeing a high-volume portfolio of W/LL lawsuits, claims, and other customer issues.
Reporting to the Managing Counsel- Business Litigation and Warranty/Lemon Law, the person in this role will support TL1’s objective to strategically and efficiently manage W/LL litigation and related matters.
What you’ll be doing
Support TL1’s W/LL Paralegal Case Managers and Managing Counsel in overseeing a high-volume W/LL litigation and claims portfolio, with responsibilities including:
Obtaining and managing customer and vehicle documents and other information needed for case evaluation and discovery
Creating and updating reports on new matters, trial docket, and significant events
Managing the vehicle buyback process
Overseeing completion of discovery, settlement documentation, and timely case closings
Supporting teams responsible for pre-lawsuit W/LL claims evaluation process
Track and monitor W/LL budget, case statistics, key performance indicators (KPIs), and other analytics
Facilitate communications and respond to requests from outside counsel and business clients
Handle special projects and other matters as request to support the Litigation Group and TL1
Qualifications/ What you bring
Bachelor’s degree required or equivalent experience
Experience as a paralegal or case assistant at a law firm or corporate law department,
Experience with document and matter management systems
Proficiency in Excel and running reports
Strong ability to multi-task, prioritize, and manage high-volume of work, including supporting multiple individuals
Strong ability to work independently, take initiative, and proactively communicate with your team
Strong attention to detail and follow-through
Strong customer focus and interpersonal skills
Added bonus if you have
Paralegal Certificate (ABA-certified legal assistant program)
Experience supporting litigation teams and litigation case managers
Experience in the automotive industry, particularly warranty/lemon law
Experience with data analysis or financial analysis including proficiency with tools like Excel, SQL, and data visualization software like Tableau or Power BI
What We’ll Bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Flextime and virtual work options (if applicable)
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Flexible spending accounts
Relocation assistance (if applicable)
Job Posting End Date :
08/3/2024 at 12AM US/Central
Management Level :
14