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Toyota Warranty/Lemon Law Analyst in Plano, Texas

Excited to grow your career at Toyota?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success .

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

What we’re looking for

Toyota’s Legal Department (Toyota Legal One, or TL1) is looking for a passionate and highly-motivated Warranty/Lemon Law (W/LL) Analyst.

The primary responsibility of this role is to provide litigation and project management support to the TL1 W/LL Paralegal Case Managers and Managing Counsel in all aspects of overseeing a high-volume portfolio of W/LL lawsuits, claims, and other customer issues.

Reporting to the Managing Counsel- Business Litigation and Warranty/Lemon Law, the person in this role will support TL1’s objective to strategically and efficiently manage W/LL litigation and related matters.

What you’ll be doing

  • Support TL1’s W/LL Paralegal Case Managers and Managing Counsel in overseeing a high-volume W/LL litigation and claims portfolio, with responsibilities including:

  • Obtaining and managing customer and vehicle documents and other information needed for case evaluation and discovery

  • Creating and updating reports on new matters, trial docket, and significant events

  • Managing the vehicle buyback process

  • Overseeing completion of discovery, settlement documentation, and timely case closings

  • Supporting teams responsible for pre-lawsuit W/LL claims evaluation process

  • Track and monitor W/LL budget, case statistics, key performance indicators (KPIs), and other analytics

  • Facilitate communications and respond to requests from outside counsel and business clients

  • Handle special projects and other matters as request to support the Litigation Group and TL1

Qualifications/ What you bring

  • Bachelor’s degree required or equivalent experience

  • Experience as a paralegal or case assistant at a law firm or corporate law department,

  • Experience with document and matter management systems

  • Proficiency in Excel and running reports

  • Strong ability to multi-task, prioritize, and manage high-volume of work, including supporting multiple individuals

  • Strong ability to work independently, take initiative, and proactively communicate with your team

  • Strong attention to detail and follow-through

  • Strong customer focus and interpersonal skills

Added bonus if you have

  • Paralegal Certificate (ABA-certified legal assistant program)

  • Experience supporting litigation teams and litigation case managers

  • Experience in the automotive industry, particularly warranty/lemon law

  • Experience with data analysis or financial analysis including proficiency with tools like Excel, SQL, and data visualization software like Tableau or Power BI

What We’ll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

  • A work environment built on teamwork, flexibility and respect

  • Professional growth and development programs to help advance your career, as well as tuition reimbursement

  • Team Member Vehicle Purchase Discount

  • Toyota Team Member Lease Vehicle Program (if applicable)

  • Comprehensive health care and wellness plans for your entire family

  • Flextime and virtual work options (if applicable)

  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

  • Paid holidays and paid time off

  • Referral services related to prenatal services, adoption, childcare, schools and more

  • Flexible spending accounts

  • Relocation assistance (if applicable)

Job Posting End Date :

08/3/2024 at 12AM US/Central

Management Level :

14

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