Sr Solutions Engineer

Plano, Texas

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for defining the engineering approach within an end-to-end technology stack. This job will align to a technical domain but acts as contributor to multiple cross functional teams. Key responsibilities include engaging in development and production environments to identify and improve performance/capacity issues and creating and ensuring system design technology solutions comply with enterprise standards. Job expectations include providing and contributing to improvements in solution design, testing, and delivery practices.

A Solutions Engineer (SE) works together with a project team to deliver all the infrastructure and its supporting elements in a timely and efficient manner to ensure the best project outcomes. SEs work closely with Architects and customers to identify the low-level details needed to facilitate the implementation, and work together with Subject Matter Experts across the many infrastructure teams at Bank of America (Middleware, DBAs, SAs, Network, Load Balancing, Storage, Access Management, etc.) to ensure the successful builds. Familiarity with all the infrastructure types listed above, and how they all interact with each other, is required. Strong interpersonal and technical skills are required, as is the desire and ability to constantly learn new things.

Responsibilities:

• Participates in solution-driven discussions, such as various Communities of Practice (COPs), contributes to the design of large or highly complex architectural designs, and finds creative solutions through their knowledge of the domain and operational constraints

• Produces detailed designs of infrastructure and application architecture components

• Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain

• Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stack put forward by Solution Engineer Lead

• Mentors and guides more junior Engineers ensuring system design technology solutions comply with enterprise system design and engineering standards

Required Qualifications:

• 5 years of hands-on experience with Windows and Linux System Administration.

• Experience with different infrastructure types:

• OS management experience (Windows and Linux)

• Middleware (Apache, Weblogic, Websphere, IIS, etc.)

• Databases (Oracle, MSSQL, Sybase, DB2, etc.)

• Load Balancing (F5, AVI, Nginx, etc.)

• Network (TCPIP, Firewalls, DNS, etc.)

• Storage (Local, SAN, NAS, s3, etc.)

• Active Directory and access management

• Cloud infrastructure and virtualization

• Ability to design architectural solutions for complex technology problems using available and emerging technologies.

• Managing changes, and projects across various testing and PROD environments

• Up to date understanding of best practices regarding system security measures.

• Professional work experience in analyzing computer hardware and software.

• Ability to work with various departments in a large organization to facilitate the orderly execution of a proposed project plan.

• Strong interpersonal and communication skills

• Strong Excel and Visio skills

• Demonstrated ability to manage many tasks and competing priorities.

• Availability to work during onshore hours: 9AM - 5PM ET. Self-driven, generalist, innovative, result-oriented, motivating, leadership skills.

Desired Qualifications:

• Experience working in a large, complex, and highly regulated organization.

• Terraform and Infrastructure as Code experience.

• Ansible experience

• Scripting (BASH, PowerShell, etc.) experience

• Container technologies (Kubernetes, Docker, etc.)

• Project management and leadership skills are preferred.

Education Qualification: Degree in Computer Science, Electronics, Communication, Information Technology, or equivalent experience.

Skills:

• Analytical Thinking

• Collaboration

• Innovative Thinking

• Solution Delivery Process

• Solution Design

• Architecture

• Automation

• Influence

• Risk Management

• Technical Strategy Development.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.