Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX

Relocation assistance is not available for this position.

As a dedicated Information Management Analyst – Mid Level, the candidate selected for this position will be part of the Real Estate Analytics team and support Data Management activities for Real Estate data sources. Responsibilities include working as an information steward to manage and maintain Information Asset Inventories, support data source and report certifications, collect and ingest metadata and data lineage into USAA’s Enterprise Data Repository. Perform data quality oversight, and other related activities. They will utilize SQL, SAS, Tableau, Snowflake, Dremio, Business Objects and partner with Business, Governance, and technical teams throughout the organization.

This candidate will also partner with the business and information technology teams to meet the needs for Real Estate data reporting, analytics, and project deliverables. Apply intermediate subject matter technical knowledge in consulting and advising business partners on ad hoc or undefined matters related to business analytics and decision support solutions. Identify and pursues opportunities to utilize data delivery and business solutions techniques to optimize their contribution to resolving business issues. Apply knowledge of information systems and data infrastructure to provide business and technical guidance to internal clients and shares insights with team. Assist in the development of the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.

Manages and analyzes information using a variety of techniques and tools, supports data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions:

· Metadata management to ensure information is understood.

· Data Quality to ensure data is measured and trusted.

· Retention Management to ensure data is retained and purged appropriately.

· Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements.

What you’ll do:

• Identify opportunities for process improvements across all IMA responsibilities and processes.

• Participates in and possibly lead discussions with cross-functional teams to drive consistency, efficiency and effectiveness of the information management.

• Participates in development of best practices and tools based on business needs.

• Maintains Information Asset Inventories. Ensures data and assets are classified appropriately.

• Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes.

• Maintains metadata repository and proper metadata association.

• Reviews, validates, and records metadata and data quality information.

• Develop process improvements and enhancements to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate.

• Documents and updates data quality corrective action plans.

• Supports compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.

• Recommends Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.

• Creates and maintains reference data in accordance to defined processes and procedures.

• Manages quality and maintenance of master data as it is created.

• Help define and drive implementation of processes and enhancements to mitigate data quality risks.

• Supports compliance assessment process by identifying and escalating items that may be a risk to the corporation.

• Supports Privacy initiatives through classification, tagging, and analysis of sensitive data.

• Ensures compliance and remediation of sensitive data in accordance to defined policies and processes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree in business or science discipline is required; OR 4 years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of experience in an information management practice, business application function, or data delivery; OR If Advanced degree in a Business or Science discipline, 2 years of experience in data and analytics, technical, or business relevant function

• Basic working experience following data management practices and theories and utilizing tools to implement data management to address data management risks and concerns.

• Intermediate Working SQL knowledge including SQL-based languages.

• Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.

• Demonstrates skills in understanding and correcting data discrepancies, identifying data anomalies, and root cause analysis.

• Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management.

What sets you apart:

• US military experience through military service or a military spouse/domestic partner.

• Data management experience, including performing/managing data stewardship functions and building data project business cases.

• Proficient with SQL.

• Knowledge of mortgage and home equity products.

• Business analytics skills (descriptive, predictive, and prescriptive analysis).

• Experience collaborating with and communicating across Business and IT functions.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $156,290.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.