TEKsystems is looking to add an AV Technician/Concierge to the team at one of our national clients corporate office. This person will need to have the skills and experience below. If you have these skills feel free to apply!

Top Skills' Details

1. Corporate A/V experience – meeting support, white-glove meetings, help with hybrid meetings, managing conference rooms, upgrades, troubleshooting, starting meetings for executives, solely conference room management

2. 2-3 years of A/V experience

3. Great customer service – extravert personality to work with the digital advertising business

4. A/V technology support – can be any technologies

Description:

General Duties

• Independently operate maintain, analyze, troubleshoot, repair and manage AV systems and peripherals.

• Daily morning check of all conference rooms to proactively identify issues and ensure they’re all in working order for the day’s meetings.

• Own pre-meeting AV checks for high-profile events as well as for VIP / executive video meetings.

• Assist with the scheduling of AV support for high-profile events as well as for VIP / executive meetings.

• Ability to troubleshoot, upgrade and /or replace AV components.

• A clear understanding of audio-visual signal flow troubleshooting.

• General understanding of industry leading vendor equipment.

• Ability to coordinate external vendor support when required.

• Complete familiarity with—and adherence to—standard business practices and procedures.

• Fully meet key support performance metrics and SLA’s.

• Familiarity with Service now ticketing.

• Consult, manage, and possibly lead client pitch expectations and technology support.

• Strong understanding of Crestron, Poly and Cisco AV endpoints.

• Familiarity with Zoom, Teams, Blue Jeans and WebEx video conferencing platforms.

• Live event production and support experience.

• Consistent and accurate AV inventory management

• Real time communication of any high-profile event issue

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.