Position Overview

Every great team is led by a great leader. You lead enthusiastically, with a focus on exceptional customer service and results. Your responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the ultimate customer experience. You are a quick thinker, a problem solver, a skilled communicator, and a world-class motivator.

Responsibilities

• Leading by example and being a role model for the standards and behaviors consistent with McDonald’s + Arch Fellow’s core values and culture.

• Directly support the General Manager to achieve restaurant performance and quality standards

• Successfully and consistently communicating team wins, priorities, best practices and operational changes to deliver brilliant execution.

• Connecting with the local community by executing McDonald’s local marketing and community involvement initiatives.

• Serving as a role model for high quality, hands-on, floor management - including an effective deployment of labor to maximize throughput.

• Delivering store sales and financial objectives by removing any barriers to success.

• Scheduling daily labor requirements that meet the needs of the business and provide great customer service experiences

• Ensuring that food safety and security standards are met and adhered to consistently.

• Maintaining food service and production levels by leading strong BOH and FOH execution.

• Addressing performance issues quickly and respectfully by coaching, counseling, and managing any conflicts.

• Contributing ideas, thoughts, and solutions that result in increased productivity, higher retention, and improved operations.

Candidate Profile

• A passion for food and restaurant operations

• A desire to make an impact on customers and team members.

• A can-do work ethic and the ability to take initiative on projects.

• Ability to lead, motivate, and build an efficient team in a fast-paced environment.

• Belief in and passion for McDonald’s and Arch Fellow’s core values.

• Strong leadership behaviors, approachability, and a reputation as a role model.

• Personal characteristics reflective of Arch Fellow: self-motivated, positive attitude, service-oriented, flexible, fun-loving personality, and ethical with a high degree of integrity.

About You (minimum requirements)

• Proven experience balancing focus on new store openings and existing business performance: can manage multiple projects, delegates freely with quality follow and drive new store support and project management.

• Strong communication skills that engage people in a genuine, authentic way. Proactively connects to the team to drive behavior and results.

• Highly organized, able to multitask, and easily adapts and responds to change.

• Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance.

• Demonstrated management of applicable restaurant regulatory areas, including: employee safety; HAACP; wage + hour; immigration; food safety.

• 1+ years of prior restaurant experience with 1+ years of multi-unit management.

• Proficient computer skills in the Microsoft Office suite.

• Personal characteristics reflective of McDonald's core values: high-energy, action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.

Requsition ID: PDXMCEC607FAF-BDAC-404C-BE83-100E9CEE9535_14602

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.