Requisition ID: 106550 Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.Primary Role May be assigned to perform any responsibility that lies within the capability of the employee based on experience, knowledge, qualifications, and training.Key Accountabilities * Coordinate, monitor, and control the safe and efficient utilization of Company and valve operating equipment and assigned personnel. * Locate, access, operate, and repair Company facilities such as, but not limited to, mains, hydrants, blow-offs, services, curb stops, shutoff valves, and plumbing fixtures. * Investigate and diagnose hydraulic variations that may adversely impact system operations and customer service, and initiate corrective action. * Perform distribution system tests, including but not limited to, fire flows, Customer service lines, and pressure losses. * Complete house-to-house connections at customers' accounts to maintain service. * Locate Company facilities, and in accord with the Underground Facility Program, mark-out company facilities and initiate requests to mark-out other utilities' facilities. * Raise to grade Company facilities such as, but not limited to, meter hoods, tiles and covers and curb and valve boxes. * Operate and repair Company facilities such as, but not limited to, fire hydrants and distribution system valves. * Complete the installation of facilities, including but not limited to, water services, main extensions, fire hydrants, valves, and any other T&D Crew work. * Collect and evaluate water samples, as directed, in accord with established water quality practices. * Transport materials to and from facilities and/or job sites. In emergencies, autonomously obtain material from storeroom or yard. * Prepare Company facilities for adverse weather conditions. * Restore service to frozen Company facilities, as required. * Record pertinent data and maintain accurate records. * Report conditions in the field that may adversely impact Customer Service or the public safety, as well as conditions that may result in damage to Company facilities. * Respond to inquiries accurately and professionally and, when necessary, involve the appropriate individuals to resolve customer and Company-related issues and to achieve the highest level of Customer Service in all areas of responsibility. * Other responsibilitiesTo view the full job description, click here