Purpose:

The Surgical Services Support Technician may perform assigned tasks which directly contribute to the care of patients and other patient related services as directed and under the supervision of a Registered Professional Nurse or Clinician. Provide support to the staff to facilitate the case flow within Surgical Services.

Responsibilities:

• Establish appropriate and effective communication strategies.

• Suggest and support change within the department/organization.

• Perform patient care skills working with preceptor (RN) in a safe manner according to policy and procedure.

• Constructively receive feedback and direction.

• Identify and communicate learning needs to their preceptor.

• Demonstrate awareness of the impact of his/her behavior on the efficient functioning of the department/organization.

• Seek out appropriate nursing, physician or other health care team intervention.

• Take action to improve knowledge, skill and performance based on feedback or on self-identified developmental needs.

• Maintain an environment conducive to patient safety and recovery including but not limited to: completing safety checks, keeping the department and OR rooms clean and organized, cleaning department specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear of equipment and returning equipment.

• Assist with patient positioning under the supervision of an RN.

• Assist with transporting specimens to the lab.

• Assist with opening supplies and equipment to establish a sterile field.

• Assist with care, cleaning, and maintenance of all specialty equipment, including, but not limited to, lasers, video towers, microscopes, positioning supplies.

• Assist nurses with the set-up and ordering of instrument trays.

• Check daily with SPD for broken instruments, and incomplete trays.

• Effectively communicate with anesthesia and operating room staff to assure daily operating room assignments are prioritized at the start of each shift. Remains accessible in operating rooms at all times.

• Assist to move patients on and off bed in the OR suite.

• Perform assigned work in a timely and productive manner.

• Strictly adhere to all policies and practices relative to patient care and hospital related information.

• Comply with safety policies and procedures including standard precautions.

• Ensure equipment malfunctions are reported to the appropriate department.

• Identify need and/or provide patient/family education.

• Performs in accordance with system-wide competencies/behaviors.

• Performs other duties as assigned.

• High school diploma or equivalent with 1 year of experience, preferably within a customer service or healthcare role. -OR-Enrollment in any healthcare training program with at least 1 clinical rotation completed.

• Microcomputer experience preferred.

• Ability to effectively communicate both orally and in writing. Licensure, Certifications, and Clearances:

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

• Act 31 Child Abuse Reporting with renewal

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran