Position Title: Sr. Technology Engineer - Service Now

Position Location: Pittsburgh, PA , Hybrid 3 days onsite

Duration: 6 Months Contract to Hire

Job Summary:

Leverages technical knowledge and industry experience to design, build and maintain technology solutions. Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions.

Job Responsibilities:

• Perform design tasks and develop components of application and technical architecture

• Develop test cases and data

• Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.

• Assists with selecting appropriate platforms, integrates and configures solutions.

• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.

• May provide consultation on common issues and best practices for junior staff.

• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.

• Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

Skills:

• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.

• Ability to work independently and manage ones time.

• Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery.

• Ability to troubleshoot issues and make system changes as needed to resolve issue.

• Knowledge of circuit boards, processors, electronic equipment and computer hardware and software.

• Knowledge of computer development software across multiple platforms.

Education/Experience:

• High School Degree and Bachelors degree (computer science, software engineering, or relevant field) or equivalent work experience required.

• 6-8 years experience required

Roles and Responsibilities:

• Perform design tasks and develop components of application and technical architecture

• Develop test cases and data

• Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.

• Assists with selecting appropriate platforms, integrates and configures solutions.

• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.

• May provide consultation on common issues and best practices for junior staff.

• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.

• Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

Must Have Technical Skills:

Level 3 - 8 years+ preferred by HM - IN ORDER OF PREFERENCE

1. Policy & Compliance management

2. Risk Management

3. Audit Management

4. Cyber Security Executive Dashboard

5. Continuous Auth & Monitoring Workspace

6. Regulatory Change Management

7. Use Case Accelerators

8. GRC Metrics

9. GRC Compliance Case Management

   Flex Skills/Nice to Have:

   ITOM & Discovery - Experience in Configuration into CMDB, Custom Probes & Sensors, MID Server Configurations, IP Range Creation, Service Mapping, Service Gap Connectors

   Service Graph & Mapping - Experience in Service Mapping Implementation, CI Relationship Management

   Configurations - Experience in Configuration of ITBM, HRSD, CSM. Creating Business Rules, Client Scripts, UI & Data Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists

   Integration & Automation - Experience in ServiceNow Integration but not limited to Salesforce, WorkDay, Ping, CyberArk, HAM, SAM, Azure, Dynatrace, Splunk

   Performance Analytics - Design & Implementation of Dashboard, Reports

   ITSM - Experience working on Change, Incident, Demand, Portfolio, Knowledge, Problem management

   Migration & Upgrade - ServiceNow version upgrade, Use of ATF, Update set migration between lower env instances

   Soft Skills:

   Communication

   Go Getter

   Proactive

   Education/Certifications:

   ServiceNow System Administration Certified preferred, degree not required

   Please apply to the job if you have necessary skills and background and we will get in touch with you.

   #LI- TV1

   #M1

   Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.