Service Coordinator - SERVI003687

DESCRIPTION/RESPONSIBILITIES: POSITION SUMMARY: The Goodwill EARN/Work Ready holistic program identifies ways to serve the entire family through multigenerational activities. The Service Coordinator is the main point of contact and support for Goodwill EARN & Work Ready participants. This position will provide strength-based, holistic case management services related to all aspects of a participant's life, including assessing family strengths and barriers, goal planning, service coordination, and support accessing resources and referrals. The Service Coordinator will collaborate with the EARN/ Work Ready team to ensure participants receive services that best meet their needs.

Duties will also include but are not limited to:  * Collect comprehensive information about participants and their families such as existing supports, childcare, transportation, housing, education, criminal background, employment, medical and mental health treatment, substance use, barriers, strengths, and goals.  * Assist participants in setting life goals and specific and measurable plans to achieve their goals.  * Maintain up-to-date knowledge of community resources as they relate to the needs of Goodwill EARN/ Work Ready participants.  * Collaborate with participants, EARN/Work Ready team, and other appropriate parties to ensure the appropriate services are delivered to program participants.  * Advocate for participants and families, so that their voices and priorities are fairly considered.

External Hiring Range: $37,960.00 up to $39,478.40/year

Schedule: Hybrid schedule some flexibility to work remote. Monday through Friday (8:00 a.m. -- 4:00 p.m.) Schedule can vary depending on department needs.

Travel: Some local travel will be required

QUALIFICATIONS:  * High school diploma or equivalent AND 5 years of experience required. OR  * Associate's degree AND 3 years of experience required. OR  * Bachelor's degree AND 1 years of experience required.

Required Experience:  Experience in any customer service and/or administrative related job, required.

Experience locating resources and services for diverse populations, to include some or all of the following: Goal Planning, supporting clients with issues related to poverty, childcare, transportation, food and housing insecurity, basic needs, unemployment, underemployment, criminal backgrounds, mental health and D&A issues, ID/DD, preferred.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:  * Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity