At UPMC Presbyterian, our Security Officers are responsible for maintaining a safe and secure environment for patients, visitors, and staff all equally alike. As an Officer, you will accomplish this through regular patrols around the grounds, staffing fixed posts, and responding to and resolving problems and/or disputes. Customer service is at the core of this position. To be considered, you must have a valid and current driver’s license.

Schedules within this department rotate and include both weekends and holidays and shifts vary from daylight, afternoon, and night. Additionally, this role is eligible for a $1,500 sign-on bonus with a 2-year commitment to UPMC!

Responsibilities:

• Handle calls for security assistance in an appropriate manner, requiring a strong skill set in crisis management and de-escalation techniques.

• Deal with patients who are victims of violence such as gunshot wounds stabbings, physical assault, etc., and the aftermath of follow-up violence that can occur in the hospital.

• Release bodies from the Morgue and enter information into Remains Tracker software.

• Respond to incoming air ambulances and assist with offloading trauma patients and medical equipment, escort flight crew and patient from Helipad to Presbyterian ED, perform fire suppression detail on the heliport and undergo annual Helicopter Safety training.

• Deal with a high volume of security incident reports, including reports of high complexity, on a regular basis.

• Handle evidence that will be used in criminal proceedings appropriately.

• Appropriately handle a high volume of evidence where the chain of custody has to be well documented and preserved, including bullet fragments, rape kits, blood clothes, drugs, weapons.

• Responds to and resolves problems, disputes, and unusual circumstances as necessary.

• Conduct patient escorts and stand-by details.

• Report and document incidents, suspicious activities, and hazards.

• High School diploma or equivalent preferred.

• Associate's degree in criminal justice and/or one-year experience in safety, security, law enforcement, or related field preferred.

• A high level of integrity is required for handling sensitive/confidential UPMC information.

• Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.

• Psychological fitness is required to deal with stress and potentially dangerous conflict situations.

• Physical fitness requirements to deal with typical physical demands that require full-body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.

• Be able to effectively communicate both orally and in written format.

• Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.

• All applicants will be subject to a thorough background and criminal record check.

• Must be available for all shifts.

• Officers are required to wear a bulletproof vest.

• Employees covered by a collective bargaining agreement should consult the applicable collective bargaining for specific requirements.

Licensure, Certifications, and Clearances:

Act 235 with Firearms OR Act 235 without Firearms - All officers hired without a valid Act 235 must complete the 235 certifications within their first 6 months of hire or placement and have the process completed within 9 months of hire. Must meet audio and visual standards outlined in Act 235 at time of hire. Cardiopulmonary Resuscitation certification is required within 30 days of hire. Valid Driver's License. Successfully pass UPMC Physical Fitness Standard prior to hiring.

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

• Driver's License

• UPMC Physical Fitness Standard

• Act 235 with Firearms with renewal

• Act 235 without Firearms with renewal

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran