Administrative Assistant II - 1996802470  

DESCRIPTION/RESPONSIBILITIES: Under direct supervision, this position is responsible for performing advanced clerical and administrative duties for the assigned department.

DUTIES AND RESPONSIBILITIES:  * Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.  * Assures quality customer service to all customers.  * Maintains good attendance and punctuality per the absence policy.  * May assist with coordination of workflow, training, and mentoring of support staff, as required.  * Provides advanced clerical support (e.g., preparing reports, statistical spreadsheets, and assists with non-routine projects).  * Composes non-routine and highly confidential letters and memoranda.  * Provides clerical support to the management team.  * Creates and maintains file systems.  * Performs data entry and retrieval of information through the use of various software applications.  * Coordinates the incoming and outgoing distribution of mail, express mail/package services, inter-center mail, and/or other correspondence. Maintains records, as  * required.  * Maintains microfiche and microfilm storage. Performs necessary retrieval and  * distribution of microfilmed documents, as required.  * Oversees or coordinates logistics of activities and meetings, to include set-up and audio-visual equipment.  * Maintains department supplies (e.g., forms, office supplies, etc.)  * Receives and routes all incoming telephone calls. Screens and directs individuals to the appropriate staff member.  * Assists with special projects, as needed.  * Performs all other duties, at the discretion of management, as assigned.

Requirements REQUIREMENTS: 1. High school graduate or GED required. 2. Associate's degree preferred. 3. Thorough working knowledge of standard office procedures and equipment required. 4. Two years related experience required.

Skills/Abilities 1. Must possess the skills and abilities to successfully perform all assigned duties and responsibilities. 2. Must be able to maintain confidentiality. 3. Must be able to understand, follow, and give precise written and verbal instructions, and perform all activities safely 4. Ability to work in a team environment and participate as an active team member. 5. Must have proficient computer skills. 6. Must have good customer service and interpersonal skills. 7. Able to organize, prioritize, and execute a variable workload and multiple priorities.

EEO/Minorities/Females/Disabled/Veterans

Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity