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Lumen
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Phoenix, Arizona
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, organizing and managing the customer's implementation to meet scope, timing and budget expectations and ... customer needs & is engaged according to PMO criteria and standards.
Location and Schedule
This
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Lumen
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Phoenix, Arizona
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technologies used within corporate infrastructure and government customer infrastructure. In addition ... , facilitate, and present information security awareness and security training on various customer and
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Lumen
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Phoenix, Arizona
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deploying and operating customer focused solutions in large scale networks
Strong understanding of SD
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Lumen
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Phoenix, Arizona
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stack, overseeing Lumen’s customer marketing data platform, leading marketing program management ... **
Oversee Lumen’s Customer Marketing Data Platform and Marketing Data, Analytics and Insights team to build
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Lumen
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Phoenix, Arizona
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governance policies and standards. You will use data, insights and voice of the customer framework to ... .
Strong analytical, problem-solving, and decision-making skills.
Customer-centric mindset, with a
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Lumen
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Phoenix, Arizona
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the “Direct Expense” Customer Requests. This leader will manage, lead, mentor, and inspire a team of ... cost effective design cost to grow Lumen's customer base and network. The position requires exceptional
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Lumen
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Phoenix, Arizona
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reliability resulting in one network designed to provide excellent customer products and services
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Lumen
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Phoenix, Arizona
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manage escalations relative to core network jeopardy situations, outages, and impacts to customer service ... objectives.
The Main Responsibilities
Accountable to identify, triage and resolve customer network
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Lumen
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Phoenix, Arizona
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software application related problems
Exceptional customer service skills
**Legal Statements ... , Case Management, Onboarding and general self service capabilities
Experience in IT service
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Lumen
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Phoenix, Arizona
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• Support Custom Networks region achieving results through meeting or exceeding all service delivery levels including on-time performance for service installation and repair work, installation quality to include
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Lumen
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Phoenix, Arizona
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intern on our Access Delivery team. The intern will support our team in enhancing service delivery ... in performing precise analysis to identify specific issues and opportunities within our service
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Lumen
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Phoenix, Arizona
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• Support Custom Networks region achieving results through meeting or exceeding all service delivery levels including on-time performance for service installation and repair work, installation quality to include
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Lumen
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Phoenix, Arizona
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customer service skills to ensure client satisfaction
Effective collaboration skills with stakeholders
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Lumen
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Phoenix, Arizona
...
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• Support Custom Networks region achieving results through meeting or exceeding all service delivery levels including on-time performance for service installation and repair work, installation quality to include
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Lumen
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Phoenix, Arizona
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Service Delivery team. The intern will be responsible for identifying key areas of improvement in our service delivery org and supplying improvement plans to leadership. This role will focus heavily on the
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Lumen
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Phoenix, Arizona
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achieve more in their global applications infrastructure through value-added “service wrappers”. The successful candidate will be instrumental in driving customer satisfaction and operational excellence
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Lumen
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PHOENIX, Arizona
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, Customer Obsession, Growth Mindset, and Allyship.
Location
This is an onsite position ... Antonio, TX: 5130 Service Centre Drive
Seattle, WA: 1000 Denny Way
**The Main
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Lumen
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Phoenix, Arizona
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, service delivery, and other key ecosystem partners to develop requirements, translate into PRDs ... not limited to, adoption, customer net promoter score (NPS), volume of leads, etc.
Prioritize the
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Lumen
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Phoenix, Arizona
...
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Passion for customer service and the desire to understand and introduce new technology to customer base ... Manager II – Inside is responsible for growing revenue in the small to medium sized customer accounts
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Lumen
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Phoenix, Arizona
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document customer requirements, solution designs, service configurations, and project scopes of work in ... service modification.
Work with customer and company personnel to help identify and define technical
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Lumen
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Phoenix, Arizona
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sales eco-system to develop and document customer requirements, solution designs, service configurations ... change requests where needed in support of service modification.
Work with customer and company
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Lumen
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Phoenix, Arizona
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, marketing, service delivery, and other key ecosystem partners to develop requirements, prioritize ... improve all key product segments metrics including but not limited to adoption, customer net promoter
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Lumen
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Phoenix, Arizona
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Lumen’s PSS customer environments by conducting controlled, real-world attack simulations. LPT makes ... testing activities, develop new attack strategies, and provide intelligence to customer security teams for
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Lumen
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Phoenix, Arizona
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to design, develop, and maintain automated customer journeys using the ContactEngine platform. The ideal candidate will collaborate with business analysts, customer experience teams, and other
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Lumen
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Phoenix, Arizona
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Phoenix, Arizona
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a thorough understanding of deploying and managing application lifecycles to interpret customer
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Lumen
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Phoenix, Arizona
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About Lumen
Lumen is guided by our belief that humanity is at its best when technology advanc
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Lumen
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Phoenix, Arizona
...
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Phoenix, Arizona
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solutions, ensuring customer satisfaction, and maintaining positive ongoing relationships to maximize sales ... targets. The ideal candidate will understand the customer’s business and technical requirements and sell
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Lumen
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Phoenix, Arizona
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, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.
Deliver a strong value proposition during
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