-
Highmark Health
-
Phoenix, Arizona
...
located in the Office of the Chief Information Security Officer (CISO) within the Information Security and ... Officer (CISO) to develop and implement department strategic plans and action steps that support the
...
-
Highmark Health
-
Phoenix, Arizona
...
, reviews history records and determines benefit eligibility for service. Reviews payment levels to arrive ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
-
Highmark Health
-
Phoenix, Arizona
...
disease processes
Understanding of healthcare costs and the broader healthcare service delivery ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
-
Highmark Health
-
Phoenix, Arizona
...
disease processes
Understanding of healthcare costs and the broader healthcare service delivery ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
-
Highmark Health
-
Phoenix, Arizona
...
, employees may have access to covered information, cardholder data, or other confidential customer
...
-
Highmark Health
-
Phoenix, Arizona
...
maintain the viability of the Program.
Develop and maintain positive customer relationships. Deliver ... **
PMP certification or equivalent training
SKILLS
Experience with customer
...
-
Highmark Health
-
Phoenix, Arizona
...
, performing the full range of customer service duties and responsibilities, as assigned.
Strives to ... .
Works independently of support from a senior customer service representative, frequently utilizing the
...
-
Highmark Health
-
Phoenix, Arizona
...
. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
...
-
Highmark Health
-
Phoenix, Arizona
...
, employees may have access to covered information, cardholder data, or other confidential customer
...
-
Highmark Health
-
Phoenix, Arizona
...
and maintain customer touch points
Providing expert data analysis or consultation regarding ... , employees may have access to covered information, cardholder data, or other confidential customer
...
-
Highmark Health
-
Phoenix, Arizona
...
levels of customer service through ongoing improvement of the effectiveness and efficiency of the ... and provide optimal customer service through Analytics
Understanding of Data Architecture, data
...
-
Highmark Health
-
Phoenix, Arizona
...
information, cardholder data, or other confidential customer information that must be protected at all times
...
-
Highmark Health
-
Phoenix, Arizona
...
Skills
Research Skills
Data Analysis
Customer Service
Collaborative problem solving ... information, cardholder data, or other confidential customer information that must be protected at all times
...
-
Highmark Health
-
Phoenix, Arizona
...
service. Reviews payment levels to arrive at final payment determination; elevates issues to next level of ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
-
Highmark Health
-
Phoenix, Arizona
...
to covered information, cardholder data, or other confidential customer information that must be
...
-
Highmark Health
-
Phoenix, Arizona
...
role representing the customer’s voice throughout the product development lifecycle. This role will ... ” behind the products, and own the digital product roadmap. Will bridge technology, business, and customer
...
-
Highmark Health
-
Phoenix, Arizona
...
Preferred
None
EXPERIENCE
Required
1 - 3 years of Customer Service ... regulatory compliance requirements and service level agreements. The requests may come via fax or phone, and
...
-
Highmark Health
-
Phoenix, Arizona
...
, employees may have access to covered information, cardholder data, or other confidential customer
...
-
Highmark Health
-
Phoenix, Arizona
...
**
None
SKILLS
Critical Thinking
Case Management
Customer Service
Oral ... the requested treatment of service. Depending on the nature of the case, telephonic peer to peer
...
-
Highmark Health
-
Phoenix, Arizona
...
Customer Data Platform with Salesforce Marketing Cloud. You will be responsible for architecting and ... based on customer capability requirements. Facilitate development of more complex enterprise business
...
-
Highmark Health
-
Phoenix, Arizona
...
customers: Purposeful Execution, Teamwork, Transformational Leadership, and a Customer-First mentality. This ... that can be understood by all levels of the organization.
Cultivate a customer-first attitude by
...
-
Highmark Health
-
Phoenix, Arizona
...
Preferred
None
EXPERIENCE
Required
1 - 3 years of Customer Service ... regulatory compliance requirements and service level agreements. The requests may come via fax or phone, and
...
-
Highmark Health
-
Phoenix, Arizona
...
with customers and business stakeholders in order to: Understand moderate to complex customer and ... delivery partners to verify and govern delivery of customer needs, and ensure on-time, quality delivery
...
-
Highmark Health
-
Phoenix, Arizona
...
customers and business stakeholders in order to: Understand customer and stakeholder needs, business ... and govern delivery of customer needs, and ensure on-time, quality delivery. The incumbent identifies
...
-
Highmark Health
-
Phoenix, Arizona
...
, customer service, etc.)
Preferred
3 - 5 years in the Health Insurance Industry ... data, or other confidential customer information that must be protected at all times. In connection
...
-
Highmark Health
-
Phoenix, Arizona
...
(employees, managers, etc.) to identify opportunities for improvement and collect voice of customer. This job will be responsible for developing, testing and deploying new features in support of customer
...
-
Highmark Health
-
Phoenix, Arizona
...
and Intermediate staff. Responsible for customer relationship management.
**ESSENTIAL ... information, cardholder data, or other confidential customer information that must be protected at all times
...
-
Highmark Health
-
Phoenix, Arizona
...
to covered information, cardholder data, or other confidential customer information that must be
...
-
Highmark Health
-
Phoenix, Arizona
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
-
Highmark Health
-
Phoenix, Arizona
...
systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers provide general support to maintain more complex applications that meet the service levels, system
...
