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Ensono
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Phoenix, Arizona
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. As an expert technology adviser and managed service provider with cross-platform certifications ... and service ownership of a portfolio of security, and end user services. This role is an individual
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Ensono
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Phoenix, Arizona
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adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to ... developing strategic client relationships and ensuring customer satisfaction through world-class delivery
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Ensono
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Phoenix, Arizona
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and managed service provider with cross-platform certifications, Ensono empowers our clients to keep ... of new Ensono clients. The ideal candidatemust have a proven track record selling “as-a-service
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Ensono
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Phoenix, Arizona
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and managed service provider with cross-platform certifications, Ensono empowers our clients to keep ... external client agreed service levels and requirements.
High level of interaction with internal and
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Ensono
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Phoenix, Arizona
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Position reports to Manager – Mainframe Database
Key Areas of Focus for this Role
Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to IMS and related OEM
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Ensono
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Phoenix, Arizona
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for this Role
Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely ... ).
Provide key support for customer migration services (new customer transitions) as they pertain to MQSeries
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Ensono
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Phoenix, Arizona
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knowledge to deliver excellent customer service and value propositions. The Sales Director will work closely ... and managed service provider with cross-platform certifications, Ensono empowers our clients to keep
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Ensono
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Phoenix, Arizona
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technology adviser and managed service provider with cross-platform certifications, Ensono empowers our ... account by developing strategic client relationships and ensuring customer satisfaction through world
...
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Ensono
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Phoenix, Arizona
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communication skills
Customer Service skills at management level
Experience establishing and ... enhancing the service we deliver to our clients by effectively:
Managing client communication
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Ensono
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Phoenix, Arizona
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solutions of MQ related problems.
Key Areas of Focus for this Role
Fulfill customer service requests ... on 24 x 7 x 365 basis across multiple time zones.
Provide key support for customer migration
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Ensono
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Phoenix, Arizona
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technology adviser and managed service provider with cross-platform certifications, Ensono empowers our
...
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Ensono
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Phoenix, Arizona
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Customer Service skills at management level
Strong collaboration and teamwork skills
Must be self
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Ensono
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Phoenix, Arizona
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responsibilities.
Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as ... customer needs and requests. The successful candidate will be called upon to perform a variety of database
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Ensono
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Phoenix, Arizona
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Exceptional interpersonal, verbal and written communication skills
Customer Service skills at management ... and managed service provider with cross-platform certifications, Ensono empowers our clients to keep
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Ensono
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Phoenix, Arizona
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technology adviser and managed service provider with cross-platform certifications, Ensono empowers our ... , Mainframe as a Service is a global role responsible for managing our suite of mainframe infrastructure
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Ensono
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Phoenix, Arizona
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Expert Mainframe System Programmer- z/OSRemote - United StatesJR010617
Position Summary
The Ex
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Ensono
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Phoenix, Arizona
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best circumvention and/or resolution, enlisting resources from other teams and customer, as required to ... .
Communicate to both customer and management the status of issues at intervals during resolution process
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Ensono
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Phoenix, Arizona
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resolution, enlisting resources from other teams and customer, as required to provide best response time ... customer and management the status of issues at intervals during resolution process.
Maintain
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Ensono
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Phoenix, Arizona
...
, verbal and written communication skills
Customer Service skills at management level
Strong
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Ensono
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Phoenix, Arizona
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skills
Customer Service skills at management level
Strong collaboration and teamwork skills
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Ensono
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Phoenix, Arizona
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Database
Key Areas of Focus for this Role
Fulfill customer service requests for mainframe z/OS ... technology adviser and managed service provider with cross-platform certifications, Ensono empowers our
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Ensono
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Phoenix, Arizona
...
customer needs and requests.
The successful candidate will be called upon to perform a variety of ...
Supporting multiple customer for after hours on-call
Database Administration
Knowledge of IMS
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Ensono
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Phoenix, Arizona
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technology adviser and managed service provider with cross-platform certifications, Ensono empowers our
...
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Ensono
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Phoenix, Arizona
...
and managed service provider with cross-platform certifications, Ensono empowers our clients to keep
...
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Ensono
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Phoenix, Arizona
...
customer needs and requests.
The successful candidate will be called upon to perform a variety of ... multiple customer for after hours on-call
Database Administration
Knowledge of IMS database
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Ensono
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Phoenix, Arizona
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perform and lead complex projects
• Customer Service skills at management / client level
• Extreme
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Ensono
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Phoenix, Arizona
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runs. As an expert technology adviser and managed service provider with cross-platform certifications ... -a-service” complex technology offerings that include managed services, public cloud, mainframe
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Ensono
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Phoenix, Arizona
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expert technology adviser and managed service provider with cross-platform certifications, Ensono ... known as New Logo Sr. Sales Executive at Ensono, must have a proven track record selling “as-a-service
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Ensono
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Phoenix, Arizona
...
.
Exceptional interpersonal, verbal and written communication skills
Customer Service skills at management ... enhancing the service we deliver to our clients by effectively:
Managing client communication
...
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Ensono
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Phoenix, Arizona
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expert technology adviser and managed service provider with cross-platform certifications, Ensono ... known as New Logo Sr. Sales Executive at Ensono, must have a proven track record selling “as-a-service
...