Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

The Workplace Solutions Manager is responsible for resolving employee relations and compliance-related issues companywide while mitigating risk by educating/training and mentoring managers to support a team member oriented, high-performance culture.

Job Responsibilities:

• Provide strategic hands-on support in Employee Relations (ER), develop and implement HR policies to satisfy legal requirements and ensure the organization's treatment of team members is consistent with its core business values and objectives.

• Provide support to field personnel, company executives and all departments to ensure adherence to all company policy, procedure, and guidelines.

• Maintain good communication and positive relationships with team members to promote team member satisfaction.

• Implements the organization's employee relations strategy to minimize the negative impact of individual team member grievances or collective labor disputes.

• Interact with legal counsel on a regular basis to review trends, highly complex issues, points of concern for the company.

• Manages the responses to local, State and Federal agency when a claim is filed against the company.

• Investigates and ensures timely resolution of team member complaints of alleged discrimination, harassment and/or retaliation under the various employment laws.

• Provides advice and counsel on a wide range of employee relations issues including progressive counseling, performance management, company policies and procedures, Title VII, ADA & ADAAA, ADEA, EEO, harassment/discrimination, and retaliation.

• Assist in union avoidance activities (including but not limited to training and communication).

• Manage and ensure the collection, analysis and reporting of data related to business operations and trends.

• Performs other related duties as assigned.

Requirements:

• Bachelor’s degree.

• Employee Relations, Human Resources, or related experience is required.

• Management experience is required.

• Sense of ownership and pride in your performance and its impact on the company’s success.

• Ability to make decisions.

• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

• Extensive conflict resolution skills.

• Excellent negotiating, consulting, influencing, collaboration and partnering abilities with business executives/leaders.

• Demonstrated excellent verbal, written, and interpersonal communication skills with the ability to present and discuss complex information in a concise way that informs others and enhances understanding at all levels.

• Acts with urgency and passion while remaining calm under pressure.

• Sound judgment, critical thinker; exercises discretion with demonstrated ability to develop creative and innovative solutions to organizational issues.

• Highly organized, time management, collaborative, and accountable, with the ability to prioritize and maintain a high level of productivity, and stellar internal customer service.

• Strong analytical skills: ability to consistently track, interpret and act upon metrics results.

• Technical HR knowledge – NLRA, EEO, FLSA, Federal/local laws including prevailing wage.

• Strong computer skills (Outlook, MS Excel, Word, PowerPoint, Workday, HRIS experience)

Benefits:

Get your career moving with a company who empowers team members to be the best version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.

Here are just some of the programs U-Haul has available:

• Full Medical coverage

• Prescription plans

• Dental & Vision Plans

• New indoor fitness gym

• Gym Reimbursement Program

• Registered Dietitian Program 

• Weight Watchers 

• Onsite medical clinic for you and your family

• Career stability

• Opportunities for advancement

• Valuable on-the-job training

• Tuition reimbursement program

• Free online courses for personal and professional development at U-Haul University®

• Business and travel insurance

• You Matter Employee Assistance Program

• Paid holidays, vacation, and sick days 

• Employee Stock Ownership Plan (ESOP)

• 401(k) Savings Plan

• Life insurance

• Critical Illness/Group Accident

• 24-hour physician available for kids

• MetLaw Legal program

• MetLife auto and home insurance

• Mindset App Program

• Discounts on cell phone plans, hotels, and more

• LifeLock Identity Theft

• Savvy consumer wellness programs - from health care tips to financial wellness

• Dave Ramsey’s SmartDollar Program

• U-Haul Federal Credit Union

• Wellness Program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.