Job Information
Motion Recruitment Partners Technical Support Specialist in Phoenix, Arizona
Technical Support Specialist
Phoenix, AZ
Open to Remote
Contract
$30.51/hr - $30.51/hr
Our client, a well known international resort and hotel company is urgently looking to hire a Technical Support Specialist to join their team in Phoenix, AZ!
* This is a 12 month contract to hire on a W2 offering a full benefits package*
Required Skills & Experience
1-2+ years of experience
Experience with Property Management Systems
Experience with applications
Experience with Networks transmitting Voice/Data/Fax and LAN/WAN communications
Experience with telecommunications, PC, mainframe or other information systems equipment.
Job Responsibilities
Provides service desk property management systems technical support by applying basic understanding of computer systems, products and services
Helps maintain information technology service, functionality and user satisfaction by answering questions and/or resolving routine problems
Provides technical support by applying basic understanding of computer systems, products and services in one of the following areas: help desk, PC/desktop systems or computer operations
Supports business operations by providing technical support and delivering reliable high performance applications and technical services.
Monitors and controls systems, applications or equipment. Resolves issues regarding operations, including installations, setups, error messages, on-line transactions, system status or downtime procedures
Ensures user satisfaction by diagnosing and quickly resolving issues using established guidelines
Maintains service and proper systems function by interacting with network services, software systems engineering, applications development or other information systems contacts to identify and resolve problems
Provides accurate documentation of issues and activity by maintaining a trouble shooting tracking log
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Brittany Mericantante
Specialization: Technical Engineering / Design / SupportTechnical Support
Motion Recruitment Partners
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