ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

• Safe : We protect the livelihoods of our colleagues and communities.

• Committed to Serve : We go above and beyond to exceed our customers’ expectations.

• Environmentally Responsible: We take action to improve our environment.

• Driven : We deliver results in the right way.

• Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

• Barron’s 100 Most Sustainable Companies

• CDP Discloser

• Dow Jones Sustainability Indices

• Ethisphere’s World’s Most Ethical Companies

• Fortune World’s Most Admired Companies

• Great Place to Work

• Sustainability Yearbook S&P Global

POSITION SUMMARY : The ServiceNow Developer III is senior level position responsible for developing comprehensive solutions across IT Service Management, IT Operations Management, GRG (Governance, Risk, & Compliance), HR Service Delivery, and Custom Applications. This role provides expert level guidance for developers and administrators and solves advanced user-reported issues. The ServiceNow Developer III is proficient in business processes and administration of multiple modules and integrations, follows the Agile Scrum Methodology and works cross-functionally across different modules on the platform. This role also works closely with the Platform Architect to identify solutions through existing functionality or customizations, as well as developing, testing, installing, and maintaining new or modified solutions on the platform. This role assumes advanced knowledge on the ServiceNow platform—including advanced training and certifications—and advanced skills in various front-end web development languages.

PRINCIPLE RESPONSIBILITIES:

• Architect solutions across ITSM, ITOM, GRC, HRSD, and Custom Applications to streamline operations and enhance user experience.

• Leads the design and implementation of complex ITSM workflows to ensure timely escalations and communications, minimize service disruption, and optimize service delivery.

• Leads customization and configuration of Discovery, Event Management and the CMDB to automate incident creation based on alerts and optimize infrastructure visibility and management.

• Collaborates with SecOps teams to automate ticket routing and improve detection workflows.

• Oversees GRC compliance module development, align platform capabilities to ensure proper risk assessment, mitigation, and audit reporting.

• Drives HRSD improvement to Case Management, Onboarding, and Employee Experience by leveraging data analytics to optimize the employee experience.

• Manages small projects to build Custom Applications, align requirements to business needs, design solutions with an architect, drive delivery, and create standard operating procedures with Platform Admins.

• Leads integration of new modules, store applications, integrations, and spokes.

• Interfaces with executive stakeholders to align ServiceNow solutions with business goals and emerging trends.

• Leads for the most intricate, rare, and complex issues that require deep platform knowledge and problem-solving expertise.

• Mentors less experienced developers, providing guidance on advanced scripting techniques and best practices.

• Designs simple solutions with Solution Architect; align tool’s capability to business process needs.

• Oversee development and data management for integrations between ServiceNow Platform and other systems, tools, or services (like Workday or Active Directory)

• Creates and maintain technical documentation in Knowledge Base.

• Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

• 4 years’ experience building or maintaining Rest APIs

• 4 years’ experience with web-based development languages (JavaScript, HTML, CSS, AJAX, HTTP, XML)

• 4 years’ experience with SQL and relational databases

• 2 years’ experience with IT Service Management (ITSM) and IT Operations Management (ITOM) modules

• 2 years’ Governance Risk & Compliance (GRC), or Security Operations modules

• Experience with HR Service Delivery (HRSD)

• ITIL related certification – Foundations or higher

• Certification: ServiceNow Certified Application Developer – (included recent Deltas)

• Experience with Integration Hub, Managed and Custom Spokes

• Experience building Custom Applications, including new roles, tables, metrics, & reporting.

• Ability to present and explain technical information to diverse audiences.

MINIMUM QUALIFICATIONS:

• Minimum of 5 years of experience in IT, software development, or ServiceNow administration

• ServiceNow Certified System Administrator & Certified ServiceNow Developer certification.

• Minimum of 3 Additional certifications within ServiceNow modules

• Experience with Agile / Scrum methodology.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.