Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

Focus: Build & maintain AI/ML models to solve business problems. Develop scripts to integrate those models into application flow. Maintain excellent documentation.

American Express is looking for an energetic, impactful senior AI/ML engineer to help shape our technology and product roadmap. You will be part of the fast-paced team that enables AI/ML based solutions using ground-breaking technologies to deliver innovative solutions across multiple lines of business.

Responsibilities

• Combine Data Science and Engineering skills to solve interesting problems that directly and greatly impact our business processes.

• 50% of the time spent on coding and/or hands-on implementation of AI/ML solutions.

• Be able to understand and abide by model development standards and support governance review, internal and external audits.

• Performing all development for assigned applications including architecture, design, developing prototypes, writing new code and API's and performing unit and assembly testing of developed software as needed.

• Conduct code and architectural reviews and guide the team in designing and developing products with quality consistently.

• Network with other AI/ML teams in the company and exchange standard processes.

• Enabling the deployment, support, and monitoring of AI/ML models and supporting software across test, integration, and production environments.

• Help craft the direction of machine learning and artificial intelligence at AmEx.

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Statistics or related fields.

• 10 years experience with the following technologies:

• Python/JAVA

• Big Data – Spark/Hive/Hbase

• SQL/ NoSQL

• REST API and services

• Experience with popular Machine Learning technologies such as ScikitLearn, TensorFlow, Kera etc

• Strong experience in specialized areas such as Machine Learning, Deep Learning, NLP, Recommendation Systems, Gen AI.

• Hands-on experience in development and maintenance of supervised and unsupervised ML models

• Experience in Prompt engineering, RAG and LLMs is a strong plus.

• Strong analytical skills and programming skills, with experience with deployment in production environment.

• Ability to effectively communicate with internal and external business partners, Technology leadership and governance teams both verbally and by creating good documentation.

• Experience supporting and working with multi-functional teams in a dynamic environment.

• Implementation or working experience of Continuous Integration and Continuous Delivery using tools and automation capabilities such as, Git, Jenkins, XLRelease

• Hands-on experience with Cloud technologies

• Be a collaborator. Ask questions. Re-use when possible. Understanding of the compliance risk landscape is a plus.

• Experience in working in an Agile team.

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 24007547