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Veteran Peer Specialist

The Veteran Peer Specialist reports directly to the Veteran Service Coordinator (VSC) of U.S.VETS or the Program Coordinator (depending on which program the position is assigned to). Under supervision, the Peer Specialist is responsible for providing guidance and services to veterans to achieve their highest level of independence and assists in the daily implementation of day-to-day basic residential services. Peer Specialists support veterans with life skills and any recovery issues, including listening, encouraging, coaching, empowering, and connecting them to resources to meet their individual needs.

FLSA Classification:Non-Exempt

Responsibilities

For Peer Specialists of all U.S.VETS Programs

• Ensures harmonious atmosphere within program by maintaining communication with and being liaison between the clinical staff and program staff and fostering a therapeutic community environment among clients
• Establishes rapport and maintains a professional relationship and boundaries with clients and potential clients.
• Coordinates individual and group services that help veterans achieve specific life and recovery goals and support success
• Responsible for preventing or de-escalating any problematic behaviors among clients, including submitting Incident Reports to the Veteran Service Coordinator, Program Coordinator or Lead Veterans Service Assistant concerning these events
• Assists with maintaining compliance with VA, HUD, and other funder regulations and organization protocols in requesting third-party documentation and ensuring all program documentation is collected and maintained
• Participates in case conferences, consultations, and staffing with appropriate staff.
• Facilitates and/or participates in monthly Town Hall meetings.
• Assists Case Managers in maintaining confidential client files in a professional and timely manner, ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable, and placed in the correct order according to organization standards
• Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards
• Assists in quality management activities, data collection, and preparing reports
• Attends scheduled team meetings and trainings
• Maintains and submits time sheets, mileage logs, supportive service requests, and other required documentation accurately and in a timely fashion

Responsible for addressing client issues timely to ensure non-interruption of services

With supervision, facilitates peer-to-peer groups and life skills classes and assists with teaching daily living skills on an individual level to those with specific needs

Assists with monitoring program rent/participant fee compliance to assist clients in prioritizing housing

Identifies and utilizes community resources to meet client needs.

Transports clients to community medical, housing, errands, and other appointments and accompanies for peer support as needed

Coordinates therapeutic, social/recreational activities and outings

Performs other duties as assigned