Exchange Engineer / Analyst III | Enterprise Productivity

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Date: Aug 23, 2024

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

Exchange Engineer / Analyst III | Enterprise Productivity

Are you a skilled IT professional with a passion for Exchange and messaging systems? We are looking for an experienced Exchange/Messaging IT Solutions Engineer/Analyst III to manage and secure our critical hybrid Exchange/Messaging environment, which includes both on-premises and cloud-based systems.

What your day would be like:

You are responsible for:

• Exchange/Messaging Management: Oversee the administration of our hybrid Exchange environment, ensuring seamless integration and performance across on-premises and cloud-based systems.

• Email Security: Implement and manage domain protection strategies, including DMARC, DKIM, and SPF, to enhance email security.

• eDiscovery and Compliance: Utilize eDiscovery tools for legal compliance and manage quarantined messages to ensure email hygiene.

• Advanced Troubleshooting: Apply advanced troubleshooting skills to resolve complex messaging infrastructure issues and ensure the reliability of our systems.

• Next-Generation Technology: Drive the delivery and performance of software and hardware products, from design completion to volume production release, and manage the lifecycle of these products.

  The kinds of people we want to talk to have done many of the following:

• Proficient with Exchange Server and experienced in managing hybrid environments.

• Strong understanding of messaging infrastructure and security protocols.

• Proven ability to troubleshoot and resolve software and system problems.

• Experience with domain protection strategies and email security practices.

  *Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.

Minimum Requirements

Exchange Engineer / Analyst III | Enterprise Productivity

• Bachelors' degree in Information Technology or related field

• AND five (5) years of prior relevant experience or equivalent combination of education and directly related experience.

• Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas

  Preferred Special Skills, Knowledge or Qualifications

• Knowledge of multiple programming languages, database management systems and development platforms

• Skills in understanding and explaining highly technical issues and solutions in non-technical terms; working effectively in teams and across organizations

• Balancing and prioritizing between multiple work streams; collaborating with colleagues and teams in different fields across a diverse organization; solving advanced complex problems in own area of work

Major Accountabilities

1) Designs, develops, troubleshoots, and debugs software programs for enhancements and new products and/or in support of design, infrastructure and technology platforms

2) Analyzes and assists with creating reusable and enterprise-level modules/applications

3) Conducts performance reviews and recommends improvements to existing codes

4) Reviews and recommends equipment, resources and software

5) Recommends changes in development, maintenance and system standards.

6) Trains users in conversion and implementation of system

7) Conduct integration system testing and evaluations

8) Leads the design, development and implementation of new solutions

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Flex Role:

This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work, but the ultimate decision is the company's. Employees will have two options to choose from:

• APS office based: The employee prefers to work most of the time from an APS facility.

• Home based: The employee prefers to work most of the time from his/her home.

  *Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.