POSITION SUMMARY

As an Expert Network Engineer, you will act as the subject matter expert to sustain, deployment, retirement of the SDWAN infrastructure between Nestle Companies in North America. You’ll also be responsible for the effective and efficient operational support of the aligned products. You’ll also be providing dedicated support for all locations within North America and address any customization for our business for any connectivity. You’ll be responsible for operational service management processes to ensure quality, efficiency, productivity and agility goals are achieved. Work closely with ITP network teams, manufacturing teams, factory floor IT teams, and other business IT teams to provide support, global teams, stakeholders within NUSA or NPPC management related to market topics. 

This is a Hybrid position with 3 days in office and requires up to 25% traveling across our factories within North America. 

• Ensures the delivery of efficient and secure IT operations, supports IT systems that fulfill the needs of the business, and provides input to the development team and tech lead as well as to peers responsible for other aspects of operations.

• Serve as the subject matter expert for connectivity for business locations in Nestle North America.

• Oversees the support processes that include incident, problem, change, configuration, and event management.

• Ensures IT strategic service partners provide the required level of service, system performance and functionality required to meet business commitments.

• Supports the implementation and management of quality and efficiency improvements of IT service delivery, to drive value and support.

• Supports market & project testing; supports specification, configuration & sustain activities and utilizes 3rd party services as directed.

• Runs small-scale projects (managed work activities) for the deployment of functionalities.

• Works with supplier teams to ensure good coordination of product changes without impacting IT Consumers and business processes.

Requirements

• Bachelor's degree in computer science, information systems, business administration or related field, or equivalent work experience

• 7+ years of enterprise level experience supporting, deploying and executing preventive maintenance in a mission-critical SDWAN, and / or LAN & Wireless environments.

• 5+ years of Network Design and project deployment experience

• 5+ years of demonstrated experience supporting and maintaining Cisco hardware/software, switching and routing in datacenters, manufacturing and branch locations.

• 1+ years of experience with Orion or similar NPMD Network Monitoring Tools, Cisco DNA

• 1+ years of experience working in a global environment and with virtual teams

• 1+ years of understanding of OSI network model, Ethernet, and TCP/IP to perform and analyze packet captures. 

Other

• Cisco Certification (CCNP or CCIE) preferred

• 1+ years of experience network scripting using Python and other automation tools preferred

• 1+ years of experience with ServiceNow, DevOps, and Power BI Apps. 

REQUISITION ID:

305470

The approximate pay range for this position is $100,000 to $153,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer* seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467

*Note: Nespresso is not a federal contractor and does not maintain affirmative action programs

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy