call center customer service rep.

• phoenix , arizona

• posted april 11, 2024

job details

summary

• $19 - $20 per hour

• temporary

• high school

• category office and administrative support occupations

• referenceAB_4512328

job details

A trusted client of Randstad's has immediate openings for a Customer Service Rep in a call center environment. This is an onsite position based in Phoenix, AZ. Must be comfortable working onsite. Schedule can fall between 8 a.m. and 7 p.m. Must have experience in call centers using computers, taking high volume of inbound calls. Will also make outbound calls and respond to chats and emails. If interested, to this position with an updates resume.

salary: $19 - $20 per hour

shift: First

work hours: 7 AM - 8 PM

education: High School

Responsibilities

• Responsible for answering inbound and outbound calls, processing email, chat and callback interactions.

• Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resources.

• Perform research using available resources as needed to provide required information to callers.

• Identify and escalate more complex issues to the research team

• Complete necessary administrative work as needed and complete call logs accurately

Skills

• Call Center

• Inbound calls

• Telephone Etiquette

• Outbound calls

Qualifications

• Years of experience: 1 year

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

MP

megan perri

• +1 602 200 3916 (tel:+1 602 200 3916)

• megan.perri@randstadusa.com