Job Summary

The ASG Solutions Architect – Field Services will analyze the customer’s business objectives to design and implement a deployment Strategy forOnsiteServices and related solutions. Theywill also serve as the technical lead, with primary responsibility to support discovery sessions with customers to create a statement of work (SOW) that details a services engagement and its value to SHI customers.

This position is a remote position with Home Office setup as determined by SHI management.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include but not limited to:

• Responsible for the design, consultation, and implementation Onsite Services solutions and related technologies based on customer requirements including:

• Workstation Deployments

• Low-Voltage Cabling

• Telephony

• Networking Infrastructure

• Point-of-Sale

• Wireless

• Site Surveys

• Digital Signage

• Deliver best practices and recommendation to clients

• Effectively estimate required level of effort required to meet specific timelines and budget

• Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations

Qualifications

• Completed Bachelor’s, Technical degree or related work experience in Field Services or a related field

• Minimum 5 years’ experience in structured cabling, end user device deployments, and site surveys

Required Skills

• Proficiency with the design, planning, and implementation of technical project

• Strong time management and communication skills

• Consultative approach to deploying technology

• Passion for technology

• Expert and timely decision-making skills

• Strong written, presentation and verbal communication skills

• Excellent organizational and time management skills

• Strong troubleshooting skills

• Drive to learn and deploy new technology

• Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences

Certifications Required

Preferred:

• BICSI, CompTIA, CCNA, ITIL, or PMP certification

Unique Requirements

• Ability to travel to client sites upon reasonable request

Additional Information

• The estimated annual pay range for this position is $110,000 - $180,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status 

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Job Locations US-Remote

Requisition ID 2024-17842

Approved Min (Total Target Comp) USD $110,000.00/Yr.

Approved Max (Total Target Comp) USD $180,000.00/Yr.

Compensation Structure Base Plus Bonus

Category Technical Presales/Post Sales