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Citigroup
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City of Taguig,
Philippines
...
The Service Analyst 1 is an entry-level position responsible for executing day to day customer ... Customer Service function. The overall objective is to resolve client inquiries and issues and to provide
...
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Citigroup
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City of Taguig,
Philippines
...
The Customer Solutions Officer role (Service Analyst 1) Fixed Term Hire in CBPS is an entry-level ... customer service-related concerns of Citi clients that may involve general service inquiries, billing and
...
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Citigroup
-
City of Taguig,
Philippines
...
The Customer Solutions Officer role (Service Analyst 1) in CBPS is an entry-level position ... customer service-related concerns of Citi clients that may involve general service inquiries, billing and
...
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Citigroup
-
City of Taguig,
Philippines
...
The Customer Solutions Officer role (Service Analyst 1) Fixed Term Hire in CBPS is an entry-level ... . They handle customer service-related concerns of Citi clients that may involve general service
...
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Citigroup
-
City of Taguig,
Philippines
...
teams globally to ensure data quality is remediated
Provides a high level of customer service to
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Citigroup
-
City of Taguig,
Philippines
...
, but not limited, to customer service, user training, quality assurance, information and projects. May ... .
When necessary, pitches-in in the production process to ensure compliance of team to service level
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Citigroup
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City of Taguig,
Philippines
...
offering a remarkable phone and digital banking experience. Additionally, the role handles customer service ... with others in order to accomplish Customer Service goals
Fulfilling the clients’ necessities
...
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Citigroup
-
City of Taguig,
Philippines
...
About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers
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Citigroup
-
City of Taguig,
Philippines
...
Handle customer interactions in a manner adhering to the customer service guidelines
Provide on-call ... design our digital architecture and ensure our platforms provide a first-class customer experience. We
...
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Citigroup
-
City of Taguig,
Philippines
...
offering a remarkable phone and digital banking experience. Additionally, the role handles customer service ... with others in order to accomplish Customer Service goals
Fulfilling the clients’ necessities
...
-
Citigroup
-
City of Taguig,
Philippines
...
The Service Analyst 1 is an entry-level position responsible for executing day to day customer ... Customer Service function. The overall objective is to resolve client inquiries and issues and to provide
...
-
Citigroup
-
City of Taguig,
Philippines
...
day oversight and contribution to creation and maintenance of customer accounts, security and pricing ... quality of data and client service levels
Acts as backup for manager
Provides direction and
...
-
Citigroup
-
City of Taguig,
Philippines
...
The Customer Solutions Officer role (Service Analyst 1) in CBPS is an entry-level position ... customer service-related concerns of Citi clients that may involve general service inquiries, billing and
...
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Citigroup
-
City of Taguig,
Philippines
...
timeliness of service provided will affect the effectiveness of own team and other closely related teams ... spreads of client business financial statements
Creates Customer Accounting Systems’ through Credit
...
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Citigroup
-
City of Taguig,
Philippines
...
offering a remarkable phone and digital banking experience. Additionally, the role handles customer service ... with others in order to accomplish Customer Service goals
Fulfilling the clients’ necessities
...
-
Citigroup
-
City of Taguig,
Philippines
...
authorized officers to deliver efficient and high level of customer service.
Strictly adheres to Risk
...
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Citigroup
-
City of Taguig,
Philippines
...
:**
Willing to work on APAC shift (7am to 4pm)
Conduct client profile reviews for customer accounts
...
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Citigroup
-
City of Taguig,
Philippines
...
programming solutions, and install and assist customer exposure systems
Ensure essential procedures are ... ensure profitable and successful execution of engagements, as measured by global goals and customer
...
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Citigroup
-
City of Taguig,
Philippines
...
Handle customer interactions in a manner adhering to the customer service guidelines
Provide on-call ... design our digital architecture and ensure our platforms provide a first-class customer experience. We
...
-
Citigroup
-
City of Taguig,
Philippines
...
authorized officers to deliver efficient and high level of customer service.
Strictly adheres to Risk
...
-
Citigroup
-
City of Taguig,
Philippines
...
authorized officers to deliver efficient and high level of customer service.
Strictly adheres to Risk
...
-
Citigroup
-
City of Taguig,
Philippines
...
level of customer service.
Strictly adheres to Risk & Control policies and procedures (such as but
...
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Citigroup
-
City of Taguig,
Philippines
...
, vocabulary, and enunciation.
Demonstrates superior customer service and problem-solving skills while ... ensure smooth efficiencies through the recruiting and onboarding process.
Work with client service
...
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Citigroup
-
City of Taguig,
Philippines
...
day oversight and contribution to creation and maintenance of customer accounts, security and pricing ... quality of data and client service levels
Acts as backup for manager
Provides direction and
...
-
Citigroup
-
City of Taguig,
Philippines
...
timeliness of service provided will affect the effectiveness of own team and other closely related teams ... spreads of client business financial statements
Creates Customer Accounting Systems’ through Credit
...
-
Citigroup
-
City of Taguig,
Philippines
...
to ensure data quality is remediated.
Provides a high level of customer service to our internal
...
-
Citigroup
-
City of Taguig,
Philippines
...
have a day to day oversight and contribution to creation and maintenance of customer accounts, security ... improvements to quality of data and client service levels
Act as backup for manager
Provide direction
...
-
Citigroup
-
City of Taguig,
Philippines
...
have a day to day oversight and contribution to creation and maintenance of customer accounts, security ... improvements to quality of data and client service levels
Act as backup for manager
Provide direction
...
-
Citigroup
-
City of Taguig,
Philippines
...
and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
Identify opportunities for improvements to quality of data and client service levels
...
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Citigroup
-
City of Taguig,
Philippines
...
remediated
Provides a high level of customer service to our internal stakeholders
Owns ad-hoc
...