... appropriate metrics to ensure the right level of service delivery. This includes overseeing the processes assigned across regions. Operations Management Manage the overall service delivery and ...

... purpose to deliver a better world. Join us. Job Description The Manager, Service Management is responsible for establishing and overall management of the Service Management function for AECOM GBS with the ...

... delivery of service level agreements, policies and procedures as a agreed with the Manager. **Additional ... the manager in executing operating plans such as putting controls in place to ensure quality and ...

... output, reporting gaps and recommending process improvements for more efficient service delivery. The ... . Ensure team compliance to and delivery of service level agreements, policies and procedures as a agreed ...

... service level agreements, policies and procedures as a agreed with the Manager. **Qualifications ... the manager in executing operating plans such as putting controls in place to ensure quality and ...

... experienced in multi-discipline project delivery. Manage risk and opportunities on all assigned projects ... their trust and respect and makes the connection to AECOM service offerings and enables positioning for ...

... are consistent with and compliant to service delivery agreements, key performance indicators, and ... region while still reporting to the Project Controls Manager in Manila. Develop and enhance ...

... to service delivery agreements, key performance indicators, and polices (Planning and Organizing ... in the US region while still reporting to the Project Controls Manager in Manila. Develop and ...

... , timely and efficient delivery of services in support of clients’ requirements and achieve excellent client service that enhances AECOM’s reputation in the marketplace. The key focus of the role is to ...

... experienced in multi-discipline project delivery. Manage risk and opportunities on all assigned projects ... projects and meeting delivery requirements Experience in successfully leading project teams ...

... compliance with service level agreements, process, policies, and procedures. Gathers information and ... requirements. (Customer Service) Ability to be thorough and meticulous in completing assigned reports ...

... delivering a first-rate support and administrative service to our employees. Global Mobility is focused on ... , processes, policies, agreed performance targets and service level agreements, whilst delivering ...

... planning and managing the delivery of KM projects in alignment with the agreed scope and delivery time ... Service)  Ability to identify and resolve moderate and complex issues by applying best practices and ...

... activities and evaluate learner feedback, leveraging it to improve learning design and delivery. Address ... update SOP/DTP of current and new processes. Perform complex tasks in compliance with service level ...