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J&J Family of Companies
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National Capital,
Philippines
...
issues to Contact Center Lead, Senior Associates / Advisors or Manager as necessary.
Take ownership ... , process, and procedures including navigational support working with the Contact Center on escalations
...
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Nestle
-
Meycauayan,
Philippines
...
…**
As a Functional Trainer, you’ll be responsible for assisting and conducting all Contact Center ... information) with frontline colleagues.
Conduct Contact Center training initiatives. Provide feedback to
...
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J&J Family of Companies
-
National Capital,
Philippines
...
as appropriate.
Escalate client service issues to Contact Center Lead, supervisor or manager as ... procedures including navigational support working with the Contact Center on escalations.
Major
...
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Amazon
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Pasay,
Philippines
...
implementation of contact center strategies
Manage and monitor schedule adherence, compliance, behavior and ... and changes).
The Ops Manager within the Account Health Support (AHS) Team acts as the primary
...
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Mass Markets
-
Pasig City,
Philippines
...
industry.
The Call Center Sales Manager oversees all aspects of our call center team. As ... position and requires employees to report to work at one of our physical contact center locations
...
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Mass Markets
-
Pasig City,
Philippines
...
industry.
Our team is looking for a highly skilled call center customer service manager ... and requires employees to report to work at one of our physical contact center locations
...
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Mass Markets
-
Pasig City,
Philippines
...
physical contact center locations.
To be considered for this role, you must complete a ... understanding of the contact center environment and the key levers to enhance performance and achieve client and
...
-
Mass Markets
-
Pasig City,
Philippines
...
industry.
The Call Center Sales Manager oversees all aspects of our call center team. As ... center environment. The Operations Manager position is responsible for ensuring call quality from start
...
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Mass Markets
-
Pasig City,
Philippines
...
physical contact center locations.
To be considered for this role, you must complete a ... understanding of the contact center environment and the key levers to enhance performance and achieve client and
...
-
Mass Markets
-
Pasig City,
Philippines
...
position and requires employees to report to work at one of our physical contact center locations ... , inside sales, back-office, chat, or administrative support in a contact center environment
...
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Support Services Group
-
Philippines
...
management experience is a plus.
Knowledge of contact center operations in the BPO space is ...
At Support Services Group we are looking for an experienced WFM Enablement Manager to oversee
...
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Mass Markets
-
Pasig City,
Philippines
...
position and requires employees to report to work at one of our physical contact center locations ... center environment. The Operations Manager position is responsible for ensuring call quality from start
...
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American Express
-
PHL,
Philippines
...
, scalability, and performance of our contact center and assisted servicing platforms.
Establish and ... technologies, with a strong background in Contact Center Technology and Assisted servicing being a plus
...
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Mass Markets
-
Pasig City,
Philippines
...
assists companies with business process outsourcing, staff augmentation, contact center customer services ... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact
...
-
Mass Markets
-
Pasig City,
Philippines
...
assists companies with business process outsourcing, staff augmentation, contact center customer services ... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact
...
-
Mass Markets
-
Pasig City,
Philippines
...
requires employees to report to work at one of our physical contact center locations ... assists companies with business process outsourcing, staff augmentation, contact center customer services
...
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Nestle
-
Meycauayan,
Philippines
...
of the contact center and making recommendations for infrastructure and resource investments to meet ... ’ experience in Workforce Management
Knowledge of Contact Center Operations
Adaptability and
...
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Mass Markets
-
Pasig City,
Philippines
...
assists companies with business process outsourcing, staff augmentation, contact center customer services ... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact
...
-
Mass Markets
-
Pasig City,
Philippines
...
assists companies with business process outsourcing, staff augmentation, contact center customer services ... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact
...
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Manulife
-
Quezon City,
Philippines
...
Knowledge of Contact Center and Back-Office Operations
Knowledge of common contact center and back ... Delivery**
Responsible for executing the tasks assigned by the project manager which generally
...
-
Mass Markets
-
Pasig City,
Philippines
...
assists companies with business process outsourcing, staff augmentation, contact center customer services ... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact
...
-
Kuehne+Nagel
-
Cebu,
Philippines
...
Responsibilities**
Managing the site finance team (AR, AP, GL), reporting to the finance manager ... center
BOI & TAX Compliance monthly, quarterly, annual and report tax and VAT to tax authorities
...
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Manulife
-
Lapu Lapu City,
Philippines
...
Knowledge of Contact Center and Back-Office Operations
Knowledge of common contact center and back ... Delivery**
Responsible for executing the tasks assigned by the project manager which generally
...
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J&J Family of Companies
-
National Capital,
Philippines
...
with the Team Lead of Contact Center on customer concerns.
Major Duties and Responsibilities ... highlighting and discussing key changes/improvement programs with the Contact Center team Lead.
Supply
...
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Marriott
-
Metro Manila,
Philippines
...
each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when ... **
Contact Engineering, At Your Service (AYS)/ Delighted to Serve (DTS), or housekeeping office directly for
...
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ThermoFisher Scientific
-
Quezon City,
Philippines
...
Manager, who is an authority in transactional and functional excellence related to Accounts Payable. This ... Center for the Procure to Payment organization, being responsible for the operational performance of the
...
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Teradyne
-
Basak, Lapu-Lapu City,
Philippines
...
Center at 978-370-3041 or contact them at HR.Service.Center@teradyne.com for additional assistance ... .
Administration and generation of monthly detail report of Per Transaction Labor Bookings by office/manager
...
-
Mass Markets
-
Pasig City,
Philippines
...
, staff augmentation, contact center customer services, and IT Services needs by providing general and ... Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and
...
-
Mass Markets
-
Pasig City,
Philippines
...
assists companies with business process outsourcing, staff augmentation, contact center customer services ... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact
...
-
Mass Markets
-
Pasig City,
Philippines
...
, staff augmentation, contact center customer services, and IT Services needs by providing general and ... Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and
...
