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The Cigna Group
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Philadelphia, Pennsylvania
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groups to ensure swift resolution of problems within service level targets
Liaise with suppliers ... relationship with the service managers and production support leads, and have high level familiarity with the
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The Cigna Group
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Philadelphia, Pennsylvania
...
, enhancing the overall customer and client experience.
The Product Manager will work as a member of ... experience preferred.
Experience developing workflows, process maps, journey maps, and customer personas
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The Cigna Group
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Philadelphia, Pennsylvania
...
Overview
The Customer Engagement and Retention Marketing Lead (Advisor) will support the ... Manager, IFP Medical Marketing Strategy, the Customer Engagement and Retention Marketing Lead (Advisor
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The Cigna Group
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Philadelphia, Pennsylvania
...
-savings, quality, and service impacts for process improvements.
Lead, coordinate and deliver actions ... will lead, facilitate, and drive business process engineering activities for major enterprise level
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The Cigna Group
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Philadelphia, Pennsylvania
...
customer service, technical, analytical, and communication skills required.
If you will be working ... role will lead the development and strategic direction of all products inclusive of Diagnostic
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The Cigna Group
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Philadelphia, Pennsylvania
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customer and provider expectations.
Lead strategic initiatives to monitor Military OneSource network ... OneSource network and lead a multi-specialty team in support of MOS. Responsibilities include but are not
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The Cigna Group
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Philadelphia, Pennsylvania
...
**
Lead the development of the annual channel marketing strategy to deliver on enrollment and customer ... enterprise to achieve results. The Marketing Director will lead a team that partners with distribution
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The Cigna Group
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Philadelphia, Pennsylvania
...
deadlines
Excellent customer service skills required
If you will be working at home occasionally ... clients. This client-facing position will take a lead role in sales support for current clients. Using
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The Cigna Group
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Philadelphia, Pennsylvania
...
business acumen, and anticipates business needs to lead a team of strategy partner experts to support the ... performance including measurement of service level agreements and KPIs.
This role leads a team to
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The Cigna Group
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Philadelphia, Pennsylvania
...
Counsel) position will provide strategic legal advice and lead a team of attorneys providing counsel to ... experience developing and leading highly-engaged legal teams.
Requires a customer-focused and creative
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The Cigna Group
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Philadelphia, Pennsylvania
...
client service model. In providing this service, the Advisor will need to maintain a high level of customer satisfaction and will require cross-functional collaboration. This role will require a reporting
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The Cigna Group
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Philadelphia, Pennsylvania
...
functions including Marketing/Service Ops, Sales Effectiveness and Product.
**Key Areas of Focus ... delivery of client and customer marketing strategies and sales empowerment.
Partner with business
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The Cigna Group
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Philadelphia, Pennsylvania
...
implement Lean, Agile, Customer Centricity, and other relevant principles, with a focus on demonstrating the ... goals that align with customer needs and business objectives.**
**Qualifications
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The Cigna Group
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Philadelphia, Pennsylvania
...
Centers of Excellence (including Brand, Marketing Insights, Customer Relationship Management (CRM ... teams to develop assets, campaigns and resources needed for comprehensive lead generation, lead
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The Cigna Group
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Philadelphia, Pennsylvania
...
In this role, you will lead the data strategy for the Cigna Supplemental Benefits (CSB ... cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps
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The Cigna Group
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Philadelphia, Pennsylvania
...
internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About The Cigna
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The Cigna Group
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Philadelphia, Pennsylvania
...
and lead cross functional initiatives to continually improve the quality and efficiency of the ... internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About The Cigna
...
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The Cigna Group
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Philadelphia, Pennsylvania
...
service provider with speeds of at least 10Mbps download/5Mbps upload.
**About The Cigna Group
...
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The Cigna Group
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Philadelphia, Pennsylvania
...
relationship.
The Senior Advisor has a lead role in creating category strategies in collaboration with ... and quality improvement.
Execute Master Service Agreements, Statements of Work, and Change Orders
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The Cigna Group
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Philadelphia, Pennsylvania
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as to put people in a position to succeed.
Customer Focus - Is dedicated to meeting the expectations and requirements of clients; gets first-hand customer information and uses it for improvements in
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The Cigna Group
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Philadelphia, Pennsylvania
...
valued, welcomed, prepared and empowered for long term success
Lead and project manage the Marketing ... Enablement KPIs to track progress and drive continuous improvement
Lead the learning and development
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The Cigna Group
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Philadelphia, Pennsylvania
...
partners to lead and develop a sustainable, repeatable and quantifiable process for growth.
Oversees ... cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps
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The Cigna Group
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Philadelphia, Pennsylvania
...
Performance Guarantees and Service Level Agreements as well as helping to formulate and execute strategic operations roadmaps. This includes partnering with outsourced leadership to ensure that our Global Service
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The Cigna Group
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Philadelphia, Pennsylvania
...
workforce solutions to achieve operational efficiencies for Cigna’s operating units and Global Service ... planning, automation and optimization.
Requirements:
Lead an organization of Capacity
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The Cigna Group
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Philadelphia, Pennsylvania
...
presentations, the corporate website and other external communications.
Lead drafting of sections of proxy ... internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About The Cigna
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The Cigna Group
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Philadelphia, Pennsylvania
...
become a leader in the health service industry
Innovative thinking, customer-centricity and ... this and more. Underwriters evaluate the risk of insuring a potential Cigna customer and use that
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The Cigna Group
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Philadelphia, Pennsylvania
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analytics focused on customer growth, retention, value, product design, and distribution. This role presents ... infrastructure, advance a more granular understanding of customer economics across enterprise value levers
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The Cigna Group
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Philadelphia, Pennsylvania
...
customer-facing educational documents and/or digital content on the improvement and maximization of ... activities with other clinical and customer-facing programs.
Leading vendor management strategies for
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The Cigna Group
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Philadelphia, Pennsylvania
...
service levels.
**This position is in-office aligned, which will require the flexibility to perform ... plan, identify gaps and lead remediation strategy with operations
Assists Presale by creating
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The Cigna Group
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Philadelphia, Pennsylvania
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internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About Cigna
...
