Job Information
Comcast Security Solutions Architect in Philadelphia, Pennsylvania
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
ABOUT DATABEE You will be an innovator within DataBee. (https://www.comcasttechnologysolutions.com/databee-suite ) This division specializes in offering Software-as-a-Service (SaaS) and subscription-based security solutions to large enterprises and the federal government. For the first time ever, customers are now able to purchase some of the best of Comcast’s own in-house security technologies.
These solutions are proven-at-scale to defend critical infrastructure and effectively reduce cost. The Cybersecurity Suite efficiently improves security and compliance while keeping costs in check.
You are ambitious. You like driving new relationships. You have developed skills in evangelizing new technologies and researching the latest in cybersecurity. You achieve happiness in seeing customers solve hard security problems. You enjoy the challenge and thrill of succeeding in bringing new technology approaches to market.
In the role of Senior SE, you will be a leader within Comcast Technology Solution’s exciting new cyber security business unit, which sells SaaS and subscription security solutions to the large enterprise and federal government. Currently, two solutions, BluVector and DataBee, both used internally by the Comcast CISO organization, are sold by the business unit. These solutions are sophisticated threat detection, sophisticated threat hunting and security operations center and compliance offerings that improve security and compliance in an efficient manner. DataBee is the BU’s growth engine and is an innovative security & compliance data fabric platform, a new market segment rapidly replacing SIEM and other legacy security & compliance toolsets.
Job Description
Core Responsibilities
Collaborate with the sales team to understand customer requirements and build tailored demonstrations and presentations that highlight the value proposition of DataBee.
Create models for demonstrating and proving the value of DataBee to potential enterprise clients
Gather feedback from customers, analysts and employees on how to improve pre-sales models, technical objection handling, demonstrations, and product value
Develop a deep understanding of customer use cases and pain points related to security data management and manipulation and effectively position DataBee as the ideal solution.
Conduct technical product demonstrations, showcasing the data manipulation capabilities of DataBee using SQL, and effectively addressing customer questions and concerns.
Assist customers with proof of value activities by applying your expertise in data manipulation and SQL to showcase DataBee's ability to deliver measurable outcomes and meet specific business requirements.
Collaborate with the product management and engineering teams to provide feedback on customer requirements, product features, and enhancements to continually improve DataBee.
Stay up-to-date with industry trends and advancements in security data management, data manipulation techniques, and SQL best practices, and effectively articulate their relevance to customers.
Work closely with the sales team to develop technical proposals, respond to RFPs, and support the overall sales process, ensuring that DataBee is positioned as the preferred solution.
Build and maintain positive relationships with key stakeholders, including customers, partners, and internal teams, to ensure customer success and drive long-term business growth for DataBee.
Provide technical guidance and mentorship to junior sales engineers, encouraging their professional growth and ensuring consistent high-quality support to the sales team.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as vital.
Travel to customer sites or Comcast office is for product presentations is required when the customer requests an in-person meeting. Travel to in person internal meetings also is required upon request.
Other duties and responsibilities as assigned.
Required Skills and Experience:
Develop and maintain cutting-edge demo environments showcasing the latest in cybersecurity technologies.
Leverage in-depth cyber knowledge to build demonstrations.
Demonstrate proficiency in constructing lab environments and cyber ranges.
Provide mentorship to junior team members, sharing knowledge and fostering skill development.
Demonstrate the ability to work autonomously, requiring minimal guidance, and effectively navigate complex cybersecurity issues.
Take the initiative to expand skill set and personal knowledge to ensure relevance in a rapidly evolving cyber landscape.
In depth expertise in cybersecurity is required.
Detailed understanding of the common enterprise data strategy constructs in a security organization along with expertise in security
Ability to be hands on with SaaS software to demo and configure relevant use cases
Experience working with technology deployments and/or sales advisory to enterprise customers
Effectively communicate the status, value, and importance of security data collection, normalization, enrichment, and visualization to executive members and staff
Knowledge of relevant security applications such as EDR, Azure MFA, SIEM plus knowledge of big data solutions and tools including snowflake, databricks, powerBI, and tableau
General understanding of data privacy policies, and complying with data protection regulations
Desire to be mentored and a structured approach to develop a proven customer engagement model around security data transformation initiatives
Ability to use internal resources, partners, and team members to be successful.
An ‘in the field’ mentality leading you to meet with customers & prospects when possible
Knowledge of security ecosystem - such as IDP, EDR, SIEM., SOAR, Firewalls, VPNs, DNS, vulnerability management, asset management, threat hunting solutions and applications (Where they fit in, what they do, what logs they create, how organizations use them, etc.)
Ability to partner and collaborate with account managers to define go to market strategy within defined territory/accounts.
Ability to customize pitch decks, demos, and proof of concept plans to customer requirements.
Ability to present, demo, and lead proof of concepts
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be hard-working learners, users and advocates of our exciting technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new insights.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Get results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
What You Can Expect:
Get a startup experience at a large established company.
An encouraging and casual work environment with chances to showcase your skills.
A culture of innovation and continuous learning.
Training, support, and mentoring to expand and evolve your expertise.
For more insight into our culture, check out: https://jobs.comcast.com/meet-comcast/our-culture
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Salary:
National Pay Range: $103,979.48 USD-$243,701.90 USD
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Targeted Commission: $80,000
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years Job Family Group: Support
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