Reference #: 24001506 Description

Grade: T23

The link below will give you information about the University's "T" salary structure.

https://careers.temple.edu/sites/careers/files/documents/TSalaryStructure.pdf

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Summary:

The Administrative Assistant for the Career Center will be a front-line role providing administrative support and ensuring efficient operation of the office. Reporting to the Office Manager, the Administrative Assistant will often be a first point of contact for students, staff, faculty, alumni, and employers seeking information about services. This is a highly customer service focused position. The role will perform a variety of tasks to support daily operations including answering emails, phone calls, and other inquiries, scheduling appointments and space on campus, maintaining inventory of supplies and technology, processing check and credit card payments and other tasks. The Administrative Assistant will further assist with administrative functions in key platforms, including Handshake and listserv maintenance, among others.

This role involves supervising projects for student Career Ambassadors, overseeing the front-desk Career Ambassadors, assisting with training and performance reviews, and implementing front-office policies and procedures. The person in this position will be responsible for gathering the Career Ambassadors' work schedule and acting as a backup for front desk activities, such as answering phone calls, scheduling appointments, managing calendars, taking headshots, and welcoming students and guests to the suite.

The Administrative Assistant will provide support for Career Center initiatives and events, including representing the Career Center at events. They will assist in event-related tasks such as reserving space, handing catering and working with facilities on event set-up. Performs other duties as assigned.

Performs other duties as assigned.

When you come to Temple, you don't only come to an impressive campus with an abundance of resources and amenities.  You come to Philadelphia, where Temple's Main Campus is woven into the city's fabric.  Temple is committed to this community and provides several financial programs for full-time faculty and staff who purchase and reside in homes surrounding Main Campus and the Health Sciences Center.

Click here to learn more about the benefits of working at Temple University.

Required Education & Experience:

At least 2 years of directly related student support and/or customer service experience in an office setting. Experience in handling administrative office functions. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:

Outstanding customer service skills and ability to problem solve in a professional office environment.

Strong supervisory skills and the ability to mentor and monitor the work of student staff.

Proficiency with Microsoft Office suite (Excel, Word, Outlook, PowerPoint, and Teams).

Experience with data entry and working in student or customer information platforms.

Strong oral and written communication skills and ability to maintain and respond to Career Center email professionally.

Strong administrative/clerical skills and ability to provide support to events.

Ability to interact with a diverse group of professionals, students, faculty, staff and corporate visitors.

Proven organizational skills, time management skills and attention to detail.

Demonstrated ability to work well in a team environment.

Preferred:

Bachelor's degree.

Experience using Kronos, Handshake, Banner, Concur, and Marketplace.

Experience working in a higher education or student services setting.

Knowledge of Univ rsity policies and procedures.

This position requires a background check.

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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Primary Location:Pennsylvania-Philadelphia-Main Campus-Mitten Hall

Job:Staff Schedule:Full-time Shift:Day Job Employee Status:Regular

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.