Overview

To serve as owner and subject matter expert for an assigned area, delivering a designated service to the organization. To provide a forward-looking industry perspective and be responsible for the product/service's full lifecycle, including definition, execution, and governance. Manage Services of high complexity and low to medium maturity with Service Impact of medium to high breadth and depth. Works independently with no supervision, mentors the API Engineers, and is accountable for the performance results.

Responsibilities

• Develop strategic plans, organizational priorities, and execution strategy as per division objectives.

• Develop and implement strategic product roadmaps and plans that shape architecture, technical direction, and process to achieve desired business outcomes

• Applies the division's vision & mission, and governance policies and collects metrics for periodic reporting

• Guide and analyze benchmarking, trend analysis, and other input to drive continuous improvement and elevate product/service performance

• Evaluate the performance and trends of assigned services to customers, including defined KPIs and SLAs, and ensure service levels are in line with SLAs and SLOs

• Establish architecture standards, reference models, patterns, guidelines, and principles

• Develops workforce strategy and resource plan (skills, competencies, team size)

• Build and maintain relationships with team members, management/leadership, key stakeholders, and external contacts (vendors, etc.)

• Provide constructive and actionable feedback to resources, resource managers, and vendor managers to ensure expected performance and satisfy service SLAs

• Requires in-depth conceptual and practical knowledge of API platform engineering; applies industry standards and best practices to align with enterprise strategic goals

• Provides technical leadership to the API Team, accountable for the performance and results of multiple related teams

• Adapts strategic plans, sets organizational priorities, and allocates resources to execute business plans and ensures timely delivery of APIs, quality of Service, and operational challenges

• Manage budget, develop resource/cost plans, conduct cost variance analysis, implement variance corrective actions, and ensure SOW completion

• Ensures compliance with Navy Federal's ISD standards, practices, and processes

• Perform other related duties as assigned

Qualifications

• A Master's or Bachelor's Degree in Information Technology, Computer Science or other related field

• 8+ years of experience in API Management, Integration Technologies, Open Banking APIs and Financials

• Applies tact, poise, thoughtfulness, and diplomacy to exchange information and address sensitive issues

• Ability to negotiate and influence others internally and externally, including TPOs, business leaders, vendors, and senior executives

• Expert Knowledge of API Management and experience in microservices and event-driven architecture

• Hands-on experience in API Security and in-depth knowledge of implementing security controls, including OAuth 2.0, SAML, JWT, etc.

• Deep technical expertise in Azure Platform as a Service (PaaS); Azure Infrastructure as a Service (IaaS), Azure Kubernetes Service, and other cloud providers & related technologies

• Extensive experience in cloud-native architectures and technologies (e.g., Containers, DevSecOps, API Management, B2B, B2C, etc.)

• Advanced verbal and written communication skills

• Effective skill in presenting findings, conclusions, alternatives, and information clearly and concisely

Desired Qualifications

• 10+ years of experience in API Management, Integration Technologies, Open Banking APIs and Financials

• Knowledge of NFCU operations, processes and procedures

• Experience with agile delivery frameworks

• Advanced knowledge of banking/financial industry standards and practices

• Experience or knowledge of FDX (Financial Data Exchange)

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19010-OTHLOC-300000025810540