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Vail Resorts Manager, Enterprise Change & Culture in Pennsylvania

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:

Reporting to the Senior Manager, Change & Culture, The Manager, Change & Culture is responsible for implementing and continuously improving change and culture strategies that enable organizational change agility and bring a culture that supports growth to life. Working closely with cross-functional stakeholders, the Manager will ensure connection and alignment to our culture and successful adoption of critical changes that drive business outcomes.

Job Specifications:

  • Outlet: Corporate

  • The budgeted range starts at $85,863 - $110,000 + annual bonus. Actual pay will be adjusted based on experience

  • Shift & Schedule Availability: Full Time, Year Round

  • Other Specifics: Hybrid - Remote

Job Responsibilities:

  • Implement change, culture and organizational effectiveness strategies that increase organizational agility, drive differentiated business outcomes, and enable company growth.

  • Work across enterprise stakeholders and teams to strategize, design, manage, and support change to drive faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees who must use the changes in their daily work.

  • Foster a strong culture aligned with our mission, vision and values, ensuring employees feel included and engaged by designing, executing, facilitating and measuring the success of all core cultural programs.

  • Partner with cross-functional stakeholders to understand engagement risks and proactively implement solutions to drive the desired employee experience.

  • Design and execute engagement strategies across various channels to drive awareness and desire, and build the skills and abilities needed to sustain long term change across stakeholder groups.

  • Monitor the effectiveness of change and culture strategies through data reporting and analysis to drive continuous improvement.

  • Partner closely with Employee Communications to drive storytelling around our enterprise employee experiences and engagement activities.

  • Execute effective enterprise engagement channels (best practice groups etc.) and own continuous improvement and optimization efforts

Knowledge and Skills

  • Change Management: Experience and knowledge of change management principles, methodologies, and tools.

  • Culture Acumen: Experience with Human-Centered Design and crafting effective employee engagement strategies.

  • Communication: Exceptional communication skills, both written and verbal. A masterful storyteller and communicator: with an understanding of culture, change, org effectiveness. Serve as a trusted communications counselor to internal leaders and peers.

  • Project Management: Ability to juggle multiple projects at once while navigating a complex and matrixed global organization. Highly organized and detail oriented.

  • Stakeholder Management: identify key stakeholders, understand their needs and expectations, build trust and develop strategies to effectively collaborate with them.

  • Business Acumen: Acutely aware of the impact that change can have on employees, managers, and business outcomes. Deep understanding of organizational culture and employee engagement.

  • Solution Oriented: Ability to break down complex problems into manageable solutions – bringing a solution-mindset to everything you do.

  • Emotional Intelligence: Excellent interpersonal skills and comfort interacting with individuals across and at all levels of the organization. Demonstrated commitment to understanding and incorporating the perspectives of a diverse set of stakeholders. Comfortable navigating tension and recognizing risk.

  • Self-Driven: Initiative and ability to work independently, meeting challenges with a can-do attitude.

  • Microsoft Office: PowerPoint skills a must; responsible for building visually digestible slides and content that bring stakeholders on a journey.

Job Requirements:

  • Bachelor’s degree or equivalent experience

  • At least 3 years of experience in HR, change management, or employee experience

  • At least 3 years of experience designing and facilitating engaging experiences for a cross-functional audience

  • Experience with change management methodologies, strategies, and tools (Prosci certification a bonus)

  • Tech savvy, self-starter with a drive for excellence, comfortable navigating various systems and can “self-teach”

  • Strong interpersonal skills with proven ability to build strong working relationships

  • Thrives in a fast-paced environment, proven ability to work in a dynamic and changing environment

  • Experience managing complex projects, problem-solving, strong organizational skills, and attention to detail

  • Experience leading multiple projects on time and on budget

  • Demonstrated ability to be flexible and adaptable.

The expected Total Compensation for this role is $85,863 - $110,000 + annual bonus. Individual compensation decisions are based on a variety of factors.

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

  • MORE employee discounts on lodging, food, gear, and mountain shuttles

  • 401(k) Retirement Plan

  • Employee Assistance Program

  • Excellent training and professional development

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

  • Free ski passes for dependents

  • Critical Illness and Accident plans

Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 505682

Reference Date: 10/22/2024

Job Code Function: Employee Experience

Job Type: [[JobType]]

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