Position:

Customer Service Officer

Job Description:

What You'll Be Doing

• Order Management

• SO Entry

• SO Maintenance

• Shipment Release

• Inventory Management

• Ensure on time delivery

• Process RMA (Customer returns)

• Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry

What We Are Looking For

• Diploma or Degree in any fields.

• At least 1-2 years of experience in customer service (order management), sales administration or buyer role.

• Possess excellent communication and interpersonal skills.

• Proficient with Microsoft office software's, especially for Excel (Pivot, VLOOKUP).

• Customer-service oriented, analytical and problem-solving mindset.

• Self-motivated and ability to prioritize tasks with sense of urgency.

What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical Insurance

• Life Insurance

• Year-end bonus

• Performance Bonus

• 5-Day Work Week

• Growth Opportunities

• And more!

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 109 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en.

Location:

MY-Penang, Malaysia (Jalan Sultan Ahmad Shah)

Time Type:

Full time

Job Category:

Business Support

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.