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Kuehne+Nagel Air Logistics Revenue Care Specialist in Penang, Malaysia

You will be joining our Revenue Care Team to add your expertise + skills to the delivery of Operational + Customer Excellence

Your Role

You are responsible for ensuring adherence to our Finance Accounting Policies, driving profitability, cost awareness + efficiency across the Air Logistics organization

Your Responsibilities

  • To ensure timely revenue recognition, invoicing + gross profit confirmation per the Finance Accounting Policy.

  • To check + index incoming supplier invoices, ensuring all transactions are accrued without error; initiate + resolve any rate discrepancies

  • To ensure the timely closing of the forwarding sub-ledger (FSL) for all files, coordinating with our Customer Care (CCL) + Operational Care (OCC) teams to resolve discrepancies.

  • To standardize charge codes + tariffs for invoicing + payables.

  • To drive the improvement of relevant KPIs such as AutoFSL, Final Charge Code Automation (FCCA) rates together with our CCL + OCC teams.

  • To drive Local Charge Maintenance in AirRates + TQT in collaboration with the Pricing Manager + team.

  • To ensure the accuracy + consistency of all operational finance data over its life cycle.

  • To work with Field Sales + Customer Care teams on credit limit adjustments + maintenance.

  • To lead CASS challenge resolution + work on improvement processes

Your Skills and Experiences

  • Experience: 1-2 years in logistics or supply chain; knowledge of Incoterms. Fresh graduates are welcome

  • Financial Skills: Understanding of financial principles and month-end reporting/closing

  • Technical Skills: Proficient in Microsoft Office and logistics software

  • Customer Service: Strong communication and interpersonal skills

  • Detail-Oriented: Ability to manage multiple tasks accurately

  • Growth Potential: Desire to stay long-term and grow within the company

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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