Tenant Interviewer/Investigator

Performs various clerical tasks and is also responsible for interviewing and investigating applicant and program participants in regards to program eligibility for the Housing Choice Voucher Program (Section 8). The appointee obtains data, performs rent calculations, and explains HUD HCV/Section 8 policy and other factors. Education Requirements and Qualifications include: Have extensive Section 8 Tenant Interviewer experience and be able to communicate effectively both orally and in writing. Excellent communication skills and possess strong computer and organization skills. Possess the Section 8 Occupancy Certification and be familiar with HUD Regulations 24 CFR 982.

TYPE OF WORK ACTIVITIES: -Interview applicants for Section 8 to secure detailed information used in making determinations of eligibility and preference ratings, and obtains authenticated data concerning the size of the family unit, financial status, and other necessary information. -Explains admission requirements to applicants and assists them in filling out applications and other forms. -Discuss site preferences, probable rent payments, and other factors with prospective tenants. -Analyzes applications to determine eligibility of individual applicants and their preference ratings. -Refers ineligible applicants to other agencies where practicable. -Occasionally makes field visits and home investigations. -May conduct investigations to confirm statements supplied by applicants for public housing relating to past history of employment, family income, rental history, and so forth. -Assesses service needs of program participants, and through case management assists participants in accessing appropriate public and private community agencies to obtain specialized types of assistance. -Supervises and participates in the preparation and maintenance of program materials, reports and records Including social assessments, financial records, activity reports, medical records and establishment of escrow accounts. -Assist with development of ongoing action plan with Program Coordinating Committee. -Reviews case records to update and monitor client needs. -Processing outgoing and incoming portability clients. -For incoming ports, interviews the client, compiles their information and gets them through the lease up process. -For outgoing ports, compiles the required port documents and sends them to the receiving housing authority, following the client through to lease up in the next jurisdiction. -Prepares suitable reports. -Assists with general clerical work. -Maintains essential records and files. -Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

QUALIFICATIONS: -Graduation from an accredited registered college or university with a Bachelor's Degree in psychology, sociology, social services, education or related field and one year of full-time paid experience in human services involving direct services to clientele; or -Graduation from an accredited two-year college or university with an Associate's Degree in psychology, sociology, social services, human service, education or related field and two years of full-time paid experience working I human service involving direct services to clientele; or -Graduation from high school and three years of full-time paid experience working in human services involving direct services to clientele -Bi-lingual in Spanish is a plus. -Must possess and maintain a valid driver's license. Must provide acceptable driving history at no cost to the Authority.

Salary: $30,408 - $37,470/year