Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Lead Subledger Accounting Specialist working remotely in Five Ecom, Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do –

The Lead Subledger Accounting Specialist, manages the performance for the team including coaching, training. Specifically, the role plans, organize, review monthly the workload of the team to ensure that tasks are achieved and delivered within the SLA. It also acts as 1st line support to respond escalations received from internal and external clients. Performs root cause analysis for issues raised or escalated and recommend preventive actions to avoid occurrence and improve internal processes.

Overall, the role identifies and lead AP process improvements and attends weekly meetings for AP projects and provide the necessary requirements needed ERP or Development team.

During a Typical Day, You’ll -

• Deliver results on weekly productivity and monthly Key Performance Indicator of the team. Run a weekly report to check if the team achieved the target for each KPI.

• Monitors daily the SLA of the invoices scanned in the Perceptive Content to make sure that all invoices are processed within the 3 days.

• Monitors daily the admin mailbox, ensures timely scanning of invoices and response to queries from internal and external clients are within 3 days SLA.

• Assists on month end closing. Ensures that the team process the paid invoices for timely recording of payments.

• Reviews quarterly the job aid/process documentation of the team to ensure that it is up to date.

• Works internally with Reporting team to provide process walkthrough for internal and external auditors.

What You Bring to the Role

• Graduate of Finance/Accounting-related Course

• Intermediate to advanced in MS Excel skills

• Demonstrate strong verbal and written communication skills

• Preferably with experience in BPO or Shared Services industry

• Experience with ERP systems, Oracle is an advantage

• Ability to work at a fast-paced environment, manage multiple priorities

• With good scholastic records or relevant AP experience

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• Ask us about our paid time off (PTO) and wellness and healthcare benefits

• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/?manual for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Title: Lead Subledger Accounting Specialist

Location: PH-National Capital-Pasay City, Metro Manila

Requisition ID: 03Y1O