Job Track Description:

• Performs tasks based on established procedures.

• Uses data organizing and coordination skills to perform business support or technical work.

• Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Has advanced, specialized expertise within a range of analytical or operational processes.

• Completes assignments and facilitates the work of others.

• May coordinate assignments beyond work area.

• Proposes improvements to processes and methods.

• Acts as a lead, coordinating the work of others, but is not a supervisor.

• Works autonomously within established procedures.

Functional Knowledge

• Has developed skills in a range of processes, procedures, and systems.

• Acts as a technical expert in some areas.

Business Expertise

• Understanding of how teams integrate and work best together to support the achievement of company goals.

Impact

• Impacts own team through the quality of the services or information provided.

• Suggests improvements to work procedures and practices to improve efficiency.

Leadership

• Serves as a team lead.

• May allocate work to team members.

• Provides subject matter guidance to junior team members.

Problem Solving

• Provides solutions to atypical problems with little or no precedent.

Interpersonal Skills

• Exchanges information and ideas effectively.

Responsibility Statements

• Guides and directs on HR programs and procedures.

• Ensures the accuracy and integrity of HR data by conducting routine audit tests.

• Prepares documentation for the HR knowledge database.

• Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions.

• Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance.

• Performs other duties as assigned.

• Complies with all policies and standards.