UNION STATION HOMELESS SERVICES

[Position Description

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TITLE: Employment Status:

Housing Navigator
Regular Temporary

DEPARTMENT: Full Time Part Time

Programs
Reg. Hours Worked:

REPORTS TO:

Program Manager, Housing Navigation Exempt Non-Exempt

**[JOB SUMMARY[:

[The Housing Navigators provide case management and housing location services for assigned program participants.The Housing Navigator collaborates with Care Coordinators at interim housing sites, or other referral sources as assigned, to connect individuals experiencing homelessness to permanent housing then moves them through application to lease up process.

[ESSENTIAL FUNCTIONS INCLUDE[, but are not limited to the following:** ]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}

Manages a caseload of 20-25 households that have been matched to Housing Navigation slots.

Rapidly enrolls referrals received from LAHSA and/or interim housing providers, including gathering documentation needed for enrollment and creating Housing and Services Plans (HSP) in collaboration with participants.

Assists participants in identifying and applying for units, time limited subsidy programs, housing vouchers, and/or permanent supportive housing resources, based on the individuals needs.

Collaborates with Care Coordinators to support the lease up process, including verifying property ownership, inspecting units, submitting move-in packets, and facilitating warm hand-offs with the care coordination team.

Connects participants to resources that support housing stabilization and promote wellness, including medical, mental health and/or substance use services, employment, etc.

Engages households on a consistent basis to provide support related to HSP goals. Frequency of services will be based on the needs of the individual. Weekly visits are required for unhoused participants and home visits must occur at least once a month for housed participants.

Provides trauma informed services that align with Housing First and Harm Reduction philosophies, are in accordance with agency and funder expectations, and abide by legal and ethical standards.

Strives to recognize the best in each participant and supports the meaningful change they seek through building relationships and utilizing motivational interviewing techniques and strength based case management techniques.

[Acts as an advocate for participants who are experiencing housing barriers (e.g. poor credit, evictions, etc.), while establishing and maintaining a professional relationship with landlords and pr ]{arial",sans-serif"=""}