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Kaiser Permanente Design & Delivery Consultant III, Health Education in Pasadena, California

Job Summary:

In addition to the responsibilities listed below, this position is also responsible for assisting with the development of health education materials and providing training on health education and new concepts, processes, and programs related to health behavior change in the health education departments to new and current health education employees; assisting with documenting the success and comprehension of training materials while maintaining updates of central training repository; teaching health behavior change practices, policies, and procedures for new and existing staff; creating and organizing the learning objectives, course outlines, assessments, training plans, facilitator guides, participant workbooks, handouts, review activities and audio-visual aids for all health education workshops; and working alongside subject matter experts to develop health education materials for various delivery mediums, including, but not limited to print, digital, web, video, electronic medical record visit summary formats, and individual counseling guides.

Essential Responsibilities:

  • Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.

  • Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.

  • Supports other groups within or outside the company by: consulting on learning modality the client should use start identifying the root cause.

  • Works on design and development of trainings by: revising standard content (e.g., training aids) and starting to build out a basic course, and pieces of a non-standard course while reviewing guidelines to ensure curriculum accuracy, and providing troubleshooting as needed; identifying potential training methods (e.g., e-learning, in-person, classroom, on-site, just-in-time support, web sessions, blended learning, and conference calls) and programs; identifying training objectives for education modules, participating in the revision of training modules and review of supporting materials; guiding the prioritization of short-term and long-term learning goals to help the business unit reach and understand these objectives; and recommending and researching alternative training techniques, procedures, and/or methods.

  • Gathers programs training needs by: conducting standard and non-standard needs assessments for training and or performance issues.

  • Monitors effectiveness of training by: using comprehensive foundational knowledge to measure the effectiveness of training to support business needs.

  • Completes work assignmentsand supports completion of projects by: developing, analyzing, and executing standard and non-standard project/program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast.

  • Further examines how to refine training and delivery by: applying research on training norms and industry standards, within the assigned area with guidance; and applying research in training/education programs to improve stakeholder activities and enhance personnel growth and development.

  • Responsible for aiding in effective training delivery by: delivering the training of program(s) (e.g., orientation, customer service, and supervisory skills); supporting learners comprehension by leveraging adult learning principles; analyzing results from evaluations to assess the application of skills, knowledge, and training objectives; analyzing and communicating feedback of the results of the training assessment and summarizing results; and serving as a trainer by leading standard and non-standard training, independently and using best practices for training modalities (e.g., virtual, in-person classroom).

    Minimum Qualifications:

  • Bachelors Degree in Business, Communication, Education, Behavioral Science, or a directly related field AND minimum three (3) years of experience in training delivery, curriculum design, training development and evaluation, or a directly related field, OR Minimum six (6) years of experience in training delivery, curriculum design, training development and evaluation, or a directly related field.

    Additional Requirements:

  • Knowledge, Skills, and Abilities (KSAs): Coordination; Written Communication; Content Development; Research and Development (R&D); Curriculum Development Development

COMPANY: KAISER

TITLE: Design & Delivery Consultant III, Health Education

LOCATION: Pasadena, California

REQNUMBER: 1308099

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

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