Site Operations Manager

Job ID

210483

Posted

11-Mar-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers, Facilities Management

Location(s)

Papillion - Nebraska - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the role :

As a CBRE Data Center Sr. Manager, you will manage the team responsible for providing expert preventative maintenance and repair services to a large Data Center client.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments

What you’ll do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Point of contact for the client while working with key stakeholders to meet all MSA requirements.

• Confirm completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.

• Resolve unforeseen circumstances that occur and inform the client or executive management when needed.

• Verify facility infrastructure equipment installations are within the agreed SLA timeframe.

• Oversee Information Technology equipment power installations, relocation and decommission requests.

• Check daily routine cleanup of the data halls and review findings. Present overview to client and manager as needed.

• Confirm all advanced deployments are installed to applicable internal, manufacturer, and industry standards.

• Prepare Method Statements and Risk Assessments and present to executive management.

• Apply a broad knowledge of the business, own subject area, and how own field integrates with others to achieve team and departmental objectives.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.

• Identify and solve technical and operational problems of complexity.

• Understand and recognize the broader impact across the department.

• Improve and change existing methods, processes, and standards within job subject area.

What you’ll need :

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job subject area, multiple job fields, and department. 2

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills and an advanced inquisitive attitude

Why CBRE?

We value a culture of respect, integrity, service and excellence crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build, and the world we thrive in.

Competitive pay and benefits including Medical, Dental, Vision, PTO, 401k, and more that start 1st of the month. Internal advancement available after 6 month mark.

• FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list.

• Forbes Named one of the best large employers in America and one of the World's Best Employers!

Disclaimers:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)