Reference #: 8937 Account Merchandiser (AM) Organization Name: Buffalo Rock Company Website: https://www.buffalorock.com/careers/ Job Department: Retail Reports to: Retail Sales Supervisor Work Schedule: May require additional hours not scheduled; must be flexible Job Type: Regular FLSA Status: Non-Exempt

Summary/Objective

The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• AM is to exhibit through his / her words and actions during all working hours a high level of ethical and moral conduct

• Perform specific activities of the assigned route - This includes but is not limited to the selling in of new products, incremental displays, additional merchandising space, and promotions.

• Ability to drive to and from customer sites.

• Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.

• Develop and maintain positive professional customer relationships.

• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.

• Communicate to the ADC and RSS all new accounts in your assigned sales area.

• Notify ADC / RSS of any change to an existing account, including ownership or closure.

• Properly complete all required paperwork to Company Policy and timeline.

• Monitor all assigned accounts for CDA compliance.

• Communicate daily with ADC / RSS any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.

• Achieve required % of Strategic Execution Objectives.

• Execute and achieve all account program key objectives.

• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.

• Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.

• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.

• Will attend all scheduled meetings requiring your presence and / or participation.

• Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.

• Perform all other duties as assigned.

Other Duties and Responsibilities

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Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.

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Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.

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Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.

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Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property.

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Honor and follow through on all business commitments.

Competencies

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Safety Awareness - Ability to identify and correct conditions that affect employee safety.

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Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

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Accuracy - Ability to perform work accurately and thoroughly.

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Communication, Oral - Ability to communicate effectively with others using the spoken word.

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Communication, Written - Ability to communicate in wr ting clearly and concisely.

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Customer Oriented - Ability to take care of the customers' needs while following company procedures.

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Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.

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Responsible - Ability to be held accountable or answerable for one's conduct.

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Organized - Possessing the trait of being organized or following a systematic method of performing a task.

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Decision Making - Ability to make critical decisions while following company procedures.

Supervisory responsibilities

N/A

Work environment

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This position is subject to working conditions related to the individual unique working conditions at each account.

• Working conditions will be inside and outside where temperatures will vary from extreme heat to extreme cold, working in rain or snow, all for extended periods.

Physical demands

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Lift/Carry