Utilities Water Operations Supervisor

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Utilities Water Operations Supervisor

Salary

$156,208.00 - $208,270.40 Annually

Location

Palo Alto, CA

Job Type

Regular Full-Time

Job Number

202300331

Department

Utilities Department

Opening Date

02/04/2024

Closing Date

5/3/2024 11:59 PM Pacific

• Description

• Benefits

• Questions

Description:

Interviews may occur during the recruitment process

Palo Alto is the only city in California that offers a full array of utility services to its citizens and businesses. Because of this, the City has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of reliable, home-grown, and environmentally focused utilities. Palo Alto has a tradition of over 100 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility ratemaking, environmental programs, and customized services.

Ideal Candidate

The ideal candidate has a minimum of 10 years of experience working in water utility operations, or related field, along with managing a water distribution system. This individual will have a Water Transmission Grade 2 Certification and a Water Distribution Grade 5 Certification , has State and Federal regulatory training, and is backflow and cross connection certified. This position will monitor and maintain five receiving stations, seven reservoirs, eight wells and six regulation stations through our SCADA system and manage various maintenance programs. The candidate will be reliable, adaptable, and diligent, always working towards set goals and priorities of the Utilities, Water, Gas and Wastewater Division.

Essential Duties:

This i s a daily in-person position working on a 9/80 schedule with a start time of 6:30 am

Essential and other important responsibilities and duties may include, but are not limited to the following:

• Leads and manages team, including prioritizing and assigning work, conducting performance evaluations, oversee training and development, and making hiring, disciplinary and termination recommendations

• Provides oversight to the operations and maintenance of well sites, booster stations, reservoirs, compliance water sampling, and testing

• Ensures certified distribution and treatment operators are properly trained to make decisions that affect water quality and storage using supervisory control and data acquisition (SCADA) either manually or automatically

• Exercise technical expertise in preparing written and oral reports

• Collaborates with City's Customer Service, Engineering, Water Quality Control Plant, Environmental and Safety, and other internal departments

• Participates in and supports the City of Palo Alto's Continuous Improvement program and projects

• Acts as Chief Operator and provides turnover instructions to Shift Operators daily

• Day-to-day oversight of all operations for the potable water, wells, pump stations, hydro-pneumatic tanks and reservoirs within the City of Palo Alto

• Plan, develop and oversee the work of staff involved in the implementation of efficient operations and delivery of excellent customer service while maintaining the highest level of water quality in the system and proactively addressing maintenance needs

• Observe, monitor, and evaluate all functions, operations and activities of the City’s water distribution systems and inclusive work units on a continuous basis; identify potential issues, problems, and opportunities and implement appropriate solutions; implement approved improvements and modifications; routinely prepare regulatory reports on operations and activities

• Receive and respond to difficult concerns/complaints from City water customers and the general public; initiate, oversee, and monitor investigations and communications regarding such complaints and claims against the City; and implement appropriate responses and corrective actions as necessary to resolve issues in a timely manner

• Provides management oversight and on-going evaluations to resolve problems during emergencies

• Available for on-call duty as required

Minimum Qualifications:

Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through:

• High School Diploma, or G.E.D., and ten years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

  Licensing Requirements:

• Water Distribution Grade 5 Certification;

• Water Treatment Grade 2 Certification;

• Valid California Driver's License;

Working Conditions / Physical Requirements

Positions in this class typically require: reaching, standing, walking, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Full Job Description click HERE (https://www.governmentjobs.com/careers/paloaltoca/classspecs/818485?keywords=114&pagetype=classSpecifications)

Benefits: Fantastic benfits package! Medical, Dental, Othodontia, Vision! To learn more, click HERE (https://www.cityofpaloaltoemployee.com/benefits-by-category) plus

Commuter Incentives click HERE (https://www.cityofpaloaltoemployee.com/commuter-benefits-1) included are GoPass for CalTrain

Schedule: This i s a daily in-person position working on a 9/80 schedule; Mon to Thur 6:30 am to 4:00 pm; alternating Fridays 6:30 am to 3:00 pm.

Compensation (UMPAPA): Comprehensive compensationplan. To learn more, click HERE (https://www.cityofpaloalto.org/Departments/Human-Resources/Labor-Agreements-and-Salary-Schedules)

Supplemental Information:

NOTE This position requires a weighted assessment post interview

NOTE Interviews are tentatively scheduled for date Wednesday, March 26, 2024

The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.